Fintech Customer Support Specialist in Valencia, Spain
hace 3 semanas
We are looking for a highly skilled and motivated Customer Support Specialist to join our team at Blu Selection in Valencia, Spain. In this exciting role, you will be responsible for providing exceptional customer support to B2B clients across various platforms.
Key Responsibilities:
- Support B2B customers via email, chat, and phone
- Brainstorm with colleagues to improve the customer experience
- Troubleshoot issues and implement innovative solutions
- Handle payment inquiries and escalate customer queries as needed
- Map and improve business processes to enhance customer satisfaction
About You:
- Native-level proficiency in Dutch and C1 level in English
- MBO4 diploma or background in IT/finance/economy
- Excellent communication and problem-solving skills
- Proactive and solution-oriented mindset
What We Offer:
- Yearly gross salary of €19,200
- Spanish language classes
- Friday evening drinks and social events
- Fitness bootcamps and mindfulness classes
- An international and dynamic work environment
About Our Company:
At Blu Selection, we pride ourselves on being an ambitious and forward-thinking company that values innovation and growth. Our contact center is not outsourcing customer service departments but rather co-scaling startups and supporting them. We offer a great atmosphere and opportunities for professional development.
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