Senior Client Success Manager

hace 1 mes


Barcelona, Barcelona, España Gartner A tiempo completo
About the Role

At Gartner, we guide the leaders who shape the world. As a Client Success Strategy Manager, you will be responsible for ensuring that every Gartner client receives value far exceeding their investment. We follow a Client for Life Philosophy, and individuals in this role seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business.

Key Responsibilities
  • Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth.
  • Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
  • Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership.
  • Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
  • Conduct regular reviews of client book of business looking into performance and key client engagement metrics.
Requirements
  • 5+ years relevant professional and/or internship experience.
  • Proven track record of success fueled by a passion for delighting clients.
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
  • Bachelor's or Master's degree preferred.
  • Ability to use English in a business setting (reading/writing/speaking).
About Gartner

We are recognized worldwide as a great place to work year after year. We offer a highly competitive rewards & benefits package, collaborative, team-oriented culture that embraces diversity, professional development and unlimited growth opportunities.



  • Barcelona, Barcelona, España Bsport A tiempo completo

    Overview of bsportWe are bsport, a pioneering platform that converges boutique fitness and cutting-edge technology. Our mission is to empower our partners by streamlining operations and driving commercial success through an all-in-one solution.AchievementsWe have built a community of over 7 million users.We secured the biggest Series B funding this year.Our...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleAs a Senior SAP Client Success Manager, you will be responsible for delivering exceptional service to our clients and driving business growth through strategic engagement. You will work closely with our Technical and Project teams to serve our customers and provide quality remote and on-site services and activities that meet their needs.The...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About GartnerWe are recognized worldwide as a great place to work year after year. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. In our collaborative and supportive culture, you'll make deep connections with colleagues, clients, and the...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    Senior Client Success Manager Job OverviewThe Senior Client Success Manager is a pivotal role at Gartner, where you will be responsible for building and maintaining strong relationships with our clients. This position requires exceptional communication skills, a deep understanding of client needs, and the ability to drive business growth through strategic...


  • Barcelona, Barcelona, España Adp - Automatic Data Processing A tiempo completo

    Job SummaryWe are seeking a highly skilled Global Payroll Client Success Manager to join our team. In this role, you will be responsible for managing a portfolio of global payroll client accounts, ensuring client satisfaction, retention, and growth.

  • Senior Client Manager

    hace 1 semana


    Barcelona, Barcelona, España Gartner A tiempo completo

    About the Role:The Senior Client Manager is a sales professional responsible for contract value retention and growth through expansion of existing products and services within a designated territory of mid-sized clients in Czechia. This role involves acting as a strategic partner with senior executives across various organizations, managing research...


  • Barcelona, Barcelona, España Rsm A tiempo completo

    Job SummaryWe are seeking a Success Manager for Enterprise Clients to join our team. The ideal candidate will have a passion for delivering value to clients and a proven track record of success. In this role, you will build relationships with various clients, ranging from senior C-levels to junior client professionals, ensuring they achieve success in...


  • Barcelona, Barcelona, España Clevelcrossing - Jobboard A tiempo completo

    Job Purpose:As a key member of the CSL and GV Senior Leadership Teams, the Vice President Client Success will report directly to the President of Celergo Streamline with a dotted reporting line into the SVP Globalview and the SVP Client Success Management. This senior role will be responsible for ensuring Global Payroll clients are realizing maximum business...


  • Barcelona, Barcelona, España Adp A tiempo completo

    About This OpportunityWe are seeking a highly skilled Senior Client Success Manager to join our Global Payroll team. In this role, you will be responsible for managing a portfolio of clients to ensure their satisfaction, retention, and growth.Key ResponsibilitiesDevelop and maintain strong relationships with clients to understand their needs and provide...


  • Barcelona, Barcelona, España Dtc Job A tiempo completo

    Job Opportunity with DigitsonlyAt Dtc Job, we're a portfolio company that partners with verified 7-8 figure companies in the ecommerce and agency industry to find A-Players like you. As a dynamic DTC Customer Success Manager, you'll work with clients and freelancers to manage client onboarding, job postings, and workflow management using tools like Slack and...


  • Barcelona, Barcelona, España Adp A tiempo completo

    We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.As Senior Client Success Manager at...


  • Barcelona, Barcelona, España 360Learning A tiempo completo

    About the RoleAs a Client Success Partner at 360Learning, you will play a crucial part in supporting our clients in their digital training strategies through our platform. Your responsibilities will include ensuring contract renewals, coordinating resources, and measuring the business impact of our solution according to client objectives. You will manage a...


  • Barcelona, Barcelona, España 360Learning Sa A tiempo completo

    About the RoleAs a Client Success Partner (CSP) at 360Learning, you will play a crucial part in supporting our clients in their digital training strategy through our platform. Your primary responsibilities will include ensuring the renewal of contracts by coordinating resources, guaranteeing business impact, and managing a portfolio of clients in a...


  • Barcelona, Barcelona, España Clevelcrossing - Jobboard A tiempo completo

    Job Purpose: We are seeking an exceptional Transformational Client Success Leader to join our team at Clevelcrossing - Jobboard. As a key member of our CSL and GV Senior Leadership Teams, you will report directly to the President of Celergo Streamline with a dotted reporting line into the SVP Globalview and the SVP Client Success Management.The ideal...


  • Barcelona, Barcelona, España Gartner, Inc. A tiempo completo

    About GartnerGartner, Inc. guides the leaders who shape the world with expert analysis and bold ideas to deliver actionable, objective insight. Our mission relies on supporting ~15,000 client enterprises in ~90 countries and territories.About the RoleThe Client Success team follows a Client for Life Philosophy, ensuring every Gartner client receives value...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the Role:The Client Success team at Gartner is focused on delivering exceptional customer service and driving client retention. As a Client Success Partner, you will play a key role in building and managing relationships with existing clients, from senior C-level executives to junior professionals across various business functions and companies.Your...


  • Barcelona, Barcelona, España Omega Crm A tiempo completo

    Omega CRM, a leading provider of Customer Experience services, is seeking a Senior Customer Success Manager to join our team in Barcelona. We are a Merkle & Dentsu company with over 20 years of experience in applying technology to marketing and providing unique Customer Relationship experiences.We offer a competitive salary of €55,000 per year, flexible...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About UsGartner is a world-renowned leader in providing expert analysis and bold ideas to deliver actionable, objective insight. Our mission relies on guiding enterprise leaders and their teams to succeed with their mission-critical priorities.Company OverviewWe're recognized worldwide as a great place to work year after year. We've been named a Best Place...


  • Barcelona, Barcelona, España D-EDGE A tiempo completo

    The estimated salary for this position in Barcelona is approximately €48,000 - €65,000 per year, depending on experience.Job DescriptionWe are looking for a seasoned Client Success Strategist to join our LoungeUp team in Barcelona. As a Relationship Manager - Hospitality, you will play a crucial role in developing and maintaining strong client...


  • Barcelona, Barcelona, España MongoDB A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Enterprise Account Manager to join our team in Barcelona. As a key member of our Customer Success organization, you will be responsible for driving growth and ensuring the success of our customers in the region.