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Customer Relationship Manager
hace 2 meses
At ADM VALUE, we pride ourselves on delivering exceptional customer experiences. Our commitment to innovation and quality has earned us a reputation as a trusted partner in customer relationship management.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Relationship Manager to join our team in Barcelona. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our car owners in the Spanish market.
Key Responsibilities- Create and manage subscriptions for all EU markets, ensuring seamless customer experiences.
- Provide exceptional customer service through Zendesk tickets, resolving issues efficiently and effectively.
- Develop and implement targeted call campaigns to drive customer acquisition and loyalty.
- Work closely with our operations teams to ensure seamless customer onboarding and offboarding processes.
To succeed in this role, you will need:
- At least 1 year of experience in a customer-facing position, with a proven track record of success.
- Native fluency in Spanish and excellent communication skills.
- A passion for building strong relationships and delivering exceptional customer experiences.
- Flexibility and adaptability in a fast-paced environment.
We are committed to providing a competitive salary, bonuses, and a dynamic work environment. Join our team and be part of a company that values innovation, quality, and customer satisfaction.
