Client Relationship Manager
hace 3 semanas
Company Overview: Desigual is a leading fashion brand that values innovation and creativity. We're looking for an experienced Client Relationship Manager to join our team.
Salary: The estimated annual salary for this role is around $60,000-$80,000, depending on experience and qualifications.
Job Description:
We are seeking a highly skilled Client Relationship Manager to foster strong relationships with our customers, providing them with tailored business suggestions and recommendations to drive sales growth and profitability. As a key member of our team, you will be responsible for managing orders and returns, processing invoices, and ensuring timely payment from customers.
Main Responsibilities:
- Manage customer relationships through proactive communication and data-driven decision-making.
- Process customer orders, changes, and returns according to company policies and procedures.
- Prepare, modify, send, and follow-up invoices to customers.
- Monitor and collect overdue payments from customers.
- Ensure accurate customer master data by setting up new accounts, updating commercial and financial information, and cancelling existing ones if necessary.
Required Skills and Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (Master's degree is a plus).
- Proven experience in account management or a similar role, preferably within the fashion or retail industry.
- Strong relationship-building and communication skills.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- SAP Knowledge.
- Excellent verbal and written communication skills in Italian.
Benefits:
- 4-day work-week: enjoy 34 hours within a 4-day workweek to enhance creativity and work-life balance.
- Flexible start and finish times.
- Offices overlooking the sea: inspiring views and a healthy lifestyle.
- Flexibilize your salary by allocating it to services such as health insurance, transportation, childcare, and meals.
- 50% discount on our collections.
Location: Barceloneta, facing the Mediterranean Sea.
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