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Sales Cluster Team Lead
hace 2 meses
About Teleperformance:
Teleperformance is a global leader in customer experience management, offering innovative business process outsourcing solutions.
With over 420,000 employees working in more than 265 languages across 88 countries, we provide services to major international companies across all sectors.
We are dedicated to creating an inspiring work environment where our employees feel valued and motivated.
In Spain, we have over 4,700 employees in 10 sites, certified with Great Place to Work and Top Employer. We are now looking for a Sales Cluster Manager to join our team.
Main Responsibilities:- Performance Management: Analyze and present performance and forecast figures to stakeholders.
- Sales Strategy: Design and implement sales strategies to drive growth.
- Hiring and Expansion: Develop and execute hiring and expansion plans.
- Stakeholder Engagement: Build and manage relationships with various stakeholders.
- Operational Efficiency: Collaborate with HOB to optimize business processes and improve efficiency.
- Team Development: Monitor and develop the operational teams, ensuring they meet targets and KPIs.
To be successful in this role, you will need:
- Minimum 3 years: Experience as a Team Manager (inside or outside Teleperformance).
- Last 2 quarters: Overall performance over 100%.
- Education: University degree.
- Language: Excellent level of English.
- Skills: Strong presentation, analytical, and problem-solving skills.
We offer a competitive salary: €45,000 - €60,000 per year (depending on experience) + benefits package including:
- Full-time position: 39 hours/week, Monday to Friday.
- Permanent Contract: With opportunities for career growth.
- Hybrid working model: Based in Barcelona.
- Relocation Package: Flight ticket, accommodation, and health insurance support.
- Training and development: 3 weeks of intense Google Ads and sales training, plus ongoing coaching and certification opportunities.
- Referral Program: Earn up to €2,000 in referral fees.
