Cluster Reservations Team Lead
hace 3 semanas
Company Overview
Mercure Perth is a hotel situated in the heart of Perth city, close to major shopping, entertainment, and nightlife areas. It offers 239 elegantly designed rooms, along with a signature restaurant, a café, bar, heated rooftop swimming pool, and gym.
Job Description
We are seeking an experienced Cluster Reservations Manager to join our team. As a key member of our reservations team, you will be responsible for overseeing daily operations to ensure exceptional service delivery and optimise occupancy rates.
Key Responsibilities:
- Oversee reservations operations, including booking processes, group reservations, and room allocation
- Ensure guest inquiries and bookings are handled efficiently and courteously
- Analyse occupancy trends and collaborate with revenue management to maximise room revenue
- Train, mentor, and manage the reservations team to achieve performance goals
- Liaise with front office and sales departments to ensure a seamless guest experience
- Assist with VIP and special request arrangements
- Maintain accurate records of guest preferences and booking details
Salary Information
The estimated annual salary for this position is between $70,000 and $90,000, depending on qualifications and experience.
Required Skills and Qualifications
The ideal candidate will have prior experience in a similar role within the hospitality industry, along with:
- Strong leadership and organisational skills with a focus on guest satisfaction
- Excellent verbal and written communication abilities
- Proficiency in hotel property management systems (PMS) and familiarity with reservations software
- Strong analytical skills and attention to detail
- A customer-focused mindset with a passion for providing memorable guest experiences
Benefits
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
What's in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
-
Software Engineering Team Lead Opportunity
hace 3 semanas
Barcelona, Barcelona, España Team A tiempo completoCompany Overview: Cambell is a leading hosting services provider, serving as a reliable one-stop partner for various IT infrastructure, websites, or applications. They offer strategic advice, implementation, management, and maintenance to help companies overcome specific IT challenges and optimize their existing infrastructure in terms of continuity,...
-
Sales Cluster Executive
hace 2 semanas
Barcelona, Barcelona, España Barceló Group A tiempo completoBarceló Group, a family-owned company founded in 1931, offers a dynamic work environment. As the 2nd largest chain in Spain and one of the top 30 in the world, we have over 60,000 rooms distributed across 24 countries.We operate under four brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, and Allegro...
-
Hotel Reservations Coordinator
hace 4 semanas
Barcelona, Barcelona, España W Barcelona A tiempo completoAs a key member of the Groups & Conventions team at W Barcelona, you will play a vital role in coordinating hotel reservations for group bookings. Your primary responsibilities will include monitoring contractual agreements and special concessions related to room blocks, as well as executing group reservation assignments with precision.Key...
-
Hospitality Manager
hace 3 semanas
Barcelona, Barcelona, España Restaurante Barcelona A tiempo completo**About Us**We are Restaurante Barcelona, a high-end hospitality establishment seeking a passionate Hospitality Manager - Reception & Reservations. As a key member of our team, you will be responsible for overseeing the smooth operation of our reception and reservations processes.**Job Summary**Our ideal candidate will have advanced knowledge of Seven Rooms...
-
Senior Sales Executive
hace 3 semanas
Barcelona, Barcelona, España Barceló Group A tiempo completoWe are seeking a highly skilled and experienced Senior Sales Executive to join our team at Barceló Hotel Group in the Cluster Barcelo Sants. The successful candidate will be responsible for managing reservations, providing exceptional customer service, and working closely with sales teams to drive revenue growth.Company OverviewBarceló Hotel Group is a...
-
Cluster Accommodation Coordinator
hace 3 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoAbout UsMercure Perth is a modern hotel located in the heart of Perth city, close to major shopping, entertainment, and nightlife areas. Our hotel offers a range of amenities, including a signature restaurant, a café, bar, heated rooftop swimming pool, and gym.Job Title: Reservations Operations ManagerWe are looking for an experienced reservations manager...
-
Sales Cluster Executive
hace 2 semanas
Barcelona, Barcelona, España Barceló Group A tiempo completoAbout the RoleElevate your career in a dynamic sales environment at Barceló Group, a leading hospitality company with over 90 years of experience. As a Sales Cluster Executive, you will play a crucial role in driving revenue growth and exceeding customer expectations.Key ResponsibilitiesManage reservations efficiently, ensuring seamless guest experiences...
-
Group Reservations Development Specialist
hace 2 semanas
Barcelona, Barcelona, España W Barcelona A tiempo completoOverview:The W Barcelona seeks a highly motivated Group Reservations Trainee to join our Groups & Conventions team. This role is an excellent opportunity for individuals looking to develop their skills in group reservations and contribute to the success of our esteemed hotel.Job Summary:We are seeking a detail-oriented and organized Group Reservations...
-
Reservations Operations Manager
hace 3 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoCompany OverviewMercure Perth is a leading hotel in the heart of Perth city, offering 239 elegantly designed rooms and comprehensive services for both leisure and business travellers. Our hotel features a signature restaurant, a café, bar, heated rooftop swimming pool, and gym.Job DescriptionWe are seeking an experienced Reservations Operations Manager to...
-
Global Medical Science Liaison Team Lead
hace 2 semanas
Barcelona, Barcelona, España Tevapharm A tiempo completoAt Teva, we prioritize patient well-being, societal progress, and environmental stewardship. As a leading pharmaceutical company treating 200 million patients daily, our competitive edge lies in our involvement throughout the medication cycle. We achieve this through affordable medicine production and development, utilizing high-quality processes,...
-
Groups Reservations Coordinator
hace 3 semanas
Barcelona, Barcelona, España W Barcelona A tiempo completoJob Overview: W Barcelona seeks a diligent Groups Reservations Trainee to join their team. This role is ideal for individuals who possess strong organizational skills and excellent communication abilities.Key Responsibilities:Monitor contractual agreements pertaining to group room blocks and special concessions.Execute group reservation assignments for the...
-
Software Development Team Manager
hace 4 semanas
Barcelona, Barcelona, España Team A tiempo completoCompany Overview: Combell is a leading provider of hosting services, with a strong focus on reliability and one-stop-shop solutions for IT infrastructure, websites, and applications. Our team helps companies optimize their existing infrastructure in terms of continuity, availability, security, and cost efficiency.Your Opportunity: As a Software Team Lead,...
-
Group Reservations Coordinator
hace 3 días
Barcelona, Barcelona, España W Barcelona A tiempo completoRole Overview">The Group Reservations Trainee will play a crucial role in the Groups & Conventions team at W Barcelona. This individual will be responsible for monitoring all contractual agreements related to group room blocks and special concessions involving rooms.">Responsibilities">">Coordinate and execute group reservation assignments, ensuring seamless...
-
Group Reservations Coordinator
hace 2 semanas
Barcelona, Barcelona, España W Barcelona A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Group Reservations Coordinator to join our team at W Barcelona.About the RoleThis is an apprenticeship position that offers hands-on experience in group room block management, coordination, and execution. The successful candidate will work closely with the Groups & Conventions team to ensure...
-
International Travel Reservations Coordinator
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoCompany OverviewBlu Selection is a multicultural team working alongside well-known brands, offering numerous combinations of flights and accommodations worldwide.Salary and BenefitsThe salary for this position is approximately €14,242 per year (€890 gross / month x 16 months), with the potential for performance bonuses up to €1,200 per year (m -...
-
Procurement Cluster Manager Spain
hace 4 semanas
Barcelona, Barcelona, España Amplifon A tiempo completoRevolutionizing External Spend Management at AmplifonWe are seeking a talented Indirect Procurement Cluster Manager to join our team in Spain & Portugal. This is an exciting opportunity to lead the development and implementation of progressive sourcing strategies that deliver cost efficiencies, supply assurance, and quality.The selected candidate will work...
-
Groups Reservations Coordinator Assistant
hace 2 semanas
Barcelona, Barcelona, España W Barcelona A tiempo completoAbout W BarcelonaW Barcelona is a world-renowned hotel and resort located in the heart of Barcelona, offering an unparalleled blend of style, luxury, and service.Salary: €25,000 - €35,000 per annumWe offer a competitive salary package that reflects the hotel's commitment to excellence and its desire to attract top talent.About the RoleWe are seeking an...
-
Procurement Cluster Leader
hace 2 semanas
Barcelona, Barcelona, España Galderma Pharma S.A A tiempo completoGalderma Pharma S.A is seeking a skilled Procurement Country Manager to lead the Northern Cluster. This exciting opportunity will be based in Barcelona, Spain.About the RoleThis role involves managing indirect procurement spend as a total via a matrixed organization, covering all Galderma Markets globally. As a key member of the Indirect Procurement team,...
-
Finance Cluster Manager
hace 4 semanas
Barcelona, Barcelona, España Apollo Tyres Ltd A tiempo completoApollo Tyres Ltd is an international tyre manufacturer and a leading brand in India. We are seeking a highly skilled Finance Cluster Manager to join our South-West Cluster Europe team.**Job Overview**We are looking for a seasoned professional with 8-10 years of experience in accounting, including at least 5 years in a similar role. The ideal candidate will...
-
Engineering Team Lead
hace 3 semanas
Barcelona, Barcelona, España StudentUniverse A tiempo completoAbout the Role:We are seeking a highly skilled Technical Lead to join our team in Barcelona. This is an exciting opportunity for a seasoned professional to lead and manage a team of engineers, drive accountability, and ensure quality output.Key Responsibilities:Lead technical planning for projects, maintain team velocity, and drive accountability.Work with...