Cluster Accommodation Coordinator
hace 1 semana
About Us
Mercure Perth is a modern hotel located in the heart of Perth city, close to major shopping, entertainment, and nightlife areas. Our hotel offers a range of amenities, including a signature restaurant, a café, bar, heated rooftop swimming pool, and gym.
Job Title: Reservations Operations Manager
We are looking for an experienced reservations manager to join our team and take responsibility for overseeing the daily operations of the reservations team. The successful candidate will be responsible for:
- Managing the reservations process, including booking processes, group reservations, and room allocation
- Ensuring that guest inquiries and bookings are handled efficiently and courteously
- Analysing occupancy trends and collaborating with revenue management to maximise room revenue
- Training, mentoring, and managing the reservations team to achieve performance goals
- Liaising with front office and sales departments to ensure a seamless guest experience
- Assisting with VIP and special request arrangements
- Maintaining accurate records of guest preferences and booking details
Key Responsibilities
The key responsibilities of this role include:
- Overseeing the reservations process to ensure that it runs smoothly and efficiently
- Ensuring that guest inquiries and bookings are handled promptly and courteously
- Analysing occupancy trends to identify opportunities to maximise room revenue
- Collaborating with revenue management to implement strategies to increase revenue
- Training, mentoring, and managing the reservations team to achieve performance goals
- Liaising with front office and sales departments to ensure a seamless guest experience
- Assisting with VIP and special request arrangements
- Maintaining accurate records of guest preferences and booking details
Requirements
To be considered for this role, you will need:
- Prior experience in a similar role within the hospitality industry
- Strong leadership and organisational skills with a focus on guest satisfaction
- Excellent verbal and written communication abilities
- Proficiency in hotel property management systems (PMS) and familiarity with reservations software
- Strong analytical skills and attention to detail
- A customer-focused mindset with a passion for providing memorable guest experiences
What We Offer
In return for your expertise and dedication, we offer:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
-
Corporate Accommodation Coordinator
hace 2 días
Barcelona, Barcelona, España Apartool A tiempo completoAt Apartool, we are looking for a highly skilled Corporate Accommodation Coordinator to join our team. This role will be based in Barcelona and will play a key part in the company's growth and success.About the CompanyApartool is a leading platform for temporary corporate accommodation. We simplify temporary housing for companies that relocate their...
-
Junior Advertising Coordinator
hace 6 días
Barcelona, Barcelona, España Recruitment Direct A tiempo completoRecruitment Direct is seeking a Junior Advertising Coordinator to join our team in Barcelona, Spain. This is a full-time position (39 hours per week, Monday to Friday) with a hybrid working model.As a Junior Advertising Coordinator, you will work closely with a portfolio of new clients to establish their first online advertising campaigns. Your role will...
-
Corporate Housing Coordinator
hace 1 semana
Barcelona, Barcelona, España Apartool A tiempo completo**About Apartool**Apartool is the leading platform for temporary corporate accommodation in Europe and the Middle East. We aim to simplify the process of finding and booking temporary housing for business travelers.Job Summary:We are looking for a Corporate Housing Coordinator to join our team in Barcelona. As a key member of our operations team, you will be...
-
Sales Cluster Executive
hace 15 horas
Barcelona, Barcelona, España Barceló Group A tiempo completoBarceló Group, a family-owned company founded in 1931, offers a dynamic work environment. As the 2nd largest chain in Spain and one of the top 30 in the world, we have over 60,000 rooms distributed across 24 countries.We operate under four brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, and Allegro...
-
Sales Cluster Manager Lead
hace 1 mes
Barcelona, Barcelona, España Teleperformance A tiempo completoAbout TeleperformanceTeleperformance is a global leader in customer experience management and contact centre business process outsourcing. With a workforce of around 420,000 people speaking over 265 languages, we operate in 88 countries across all continents on behalf of major international companies.About the RoleThis full-time position (39 hours per week,...
-
Student Accommodation Coordinator
hace 6 días
Barcelona, Barcelona, España Cultural Experiences Abroad Llc A tiempo completoCompany OverviewCultural Experiences Abroad Llc is a leading provider of academic, professional, and cultural experiences abroad. Our mission is to provide unparalleled support to students as they immerse themselves in new cultures and communities.SalaryThe estimated salary for this position is $55,000 - $65,000 per year, based on the company's industry...
-
Student Accommodation Coordinator
hace 2 semanas
Barcelona, Barcelona, España Cea Study Abroad A tiempo completoCompany Overview">CEA CAPA Education Abroad is a leading provider of academic, professional, and cultural experiences abroad. Our mission is to empower students to achieve their full potential by immersing them in new cultures and communities.Salary Range">We offer a competitive salary range for the Housing Advisor position, estimated at
-
Regional Operations Coordinator
hace 5 días
Barcelona, Barcelona, España The Social Hub A tiempo completo**About The Social Hub**The Social Hub is a dynamic and innovative hospitality company that combines student accommodation, coworking spaces, and community-driven initiatives. We're not just a hotel – we're a home away from home for those who want to live, work, and play in a vibrant and inspiring environment.**Job Title: Regional Operations...
-
Aviation Operations Coordinator
hace 2 días
Barcelona, Barcelona, España Volotea Alaeo Sl A tiempo completoWe are seeking a highly skilled Aviation Operations Coordinator to join our team at Volotea Alaeo Sl. This is an exciting opportunity to work in a dynamic and international environment, where you will be responsible for managing crew resources efficiently and effectively.As a key member of our operations team, you will prioritize safety and punctuality in...
-
Project Coordinator
hace 15 horas
Barcelona, Barcelona, España Set Europa A tiempo completoAbout Set EuropaSet Europa specializes in managing large-scale sporting events, offering comprehensive services including ticketing, accommodation, hospitality, transportation, and IT solutions. The company values precision and adaptability, handling complex operations across global sports events.About the RoleWe are seeking a charismatic, experienced, and...
-
Operations Coordinator for E-commerce Solutions
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role: We are seeking an Operations Coordinator to join our team in Lisbon, Portugal. In this exciting opportunity, you will play a crucial role in maintaining core business operations and handling administrative tasks.Your Responsibilities:Reviewing and annotating data based on provided guidelines and criteriaEnsuring accuracy and consistency in...
-
Senior Sales Executive
hace 1 semana
Barcelona, Barcelona, España Barceló Group A tiempo completoWe are seeking a highly skilled and experienced Senior Sales Executive to join our team at Barceló Hotel Group in the Cluster Barcelo Sants. The successful candidate will be responsible for managing reservations, providing exceptional customer service, and working closely with sales teams to drive revenue growth.Company OverviewBarceló Hotel Group is a...
-
Barcelona, Barcelona, España Symrise A tiempo completoAbout UsSymrise is a leading global provider of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals, and producers of nutritional supplements and pet food. Headquartered in Holzminden, Germany, the Group has over 100 locations worldwide.Our WorkWe...
-
Global Proposal Coordinator
hace 2 semanas
Barcelona, Barcelona, España Dow Jones A tiempo completoAbout Dow JonesDow Jones is a leading global provider of news and business information, operating in over 30 countries. With a rich history dating back to the late 19th century, we have established ourselves as a trusted source for financial, economic, and industry insights.Job SummaryWe are seeking an experienced Global Proposal Coordinator to join our...
-
Back Office Coordinator for E-commerce Operations
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoCompany Overview: Blu Selection is a global leader in the BPO industry, with 170,000 employees worldwide. We offer innovative solutions, technology, and expertise to support operational needs for clients and deliver seamless experiences to customers.Salary: The annual salary for this position is approximately $14,940 (€12,945), with additional benefits...
-
Senior Corporate Housing Project Coordinator
hace 1 mes
Barcelona, Barcelona, España Apartool A tiempo completoJob OverviewWe are seeking an experienced Senior Corporate Housing Project Coordinator to join our team at Apartool. This role will be responsible for managing the execution of full software development life cycles within the product team.About ApartoolApartool is a leading temporary accommodation management platform for companies that relocate their...
-
Supply Chain Coordinator
hace 4 semanas
Barcelona, Barcelona, España Olala Homes A tiempo completoAbout Olala HomesWe are a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. Our mission is to provide unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. We manage over 1200 accommodation units, such as short-term rentals, hotels, and other unique...
-
Strategic Supply Chain Coordinator
hace 1 semana
Barcelona, Barcelona, España Essity Ab A tiempo completoCompany Overview: At Essity Ab, we strive to break barriers to well-being for people and drive positive change for society and the environment. Our purpose is at the heart of everything we do.Estimated Salary: $70,000 - $90,000 per year, depending on experience and location.Job Description: As a Replenishment Planner at Essity Ab, you will be responsible for...
-
Technical Project Coordinator
hace 2 semanas
Barcelona, Barcelona, España Flight Centre A tiempo completo**Flight Centre Travel Group Overview**We're a movement of over 6,500 changemakers, travel gurus, performance improvers and leaders without limits, on a mission to help the world's biggest companies move smoother.**About Us**We thrive on change and are fuelled by what we call our alternative mindset. This is FCM, where different happens.**Job Title:...
-
Tourism Operations Coordinator
hace 2 días
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAbout Cross Border Talents: We are a dynamic company that connects international travelers with accommodation suppliers worldwide. Our mission is to provide exceptional customer service and ensure seamless travel experiences.Job SummaryWe are seeking an Icelandic-speaking Customer Support Advisor to join our team. As a key member of our operations team, you...