Back Office Coordinator for E-commerce Operations

hace 1 día


Barcelona, Barcelona, España Blu Selection A tiempo completo

Company Overview: Blu Selection is a global leader in the BPO industry, with 170,000 employees worldwide. We offer innovative solutions, technology, and expertise to support operational needs for clients and deliver seamless experiences to customers.

Salary: The annual salary for this position is approximately $14,940 (€12,945), with additional benefits including a performance bonus of €360 per month after 3 months, a loyalty bonus of €1,200 every 3 months, and meal vouchers.

Job Description

We are seeking a highly skilled Back Office Coordinator to join our team in Lisbon, Portugal. As a Back Office Coordinator, you will be responsible for maintaining core business operations, handling administrative tasks, and delivering deep analysis on customer data.

Your Responsibilities:

  • Review and annotate data based on provided guidelines and criteria
  • Ensure accuracy and consistency in data labeling and annotation
  • Identify and resolve discrepancies or ambiguities in data annotations
  • Collaborate with team members to maintain high-quality annotated datasets
  • Adhere to project deadlines and quality standards
  • Provide feedback on annotation guidelines and suggest improvements
  • Maintain confidentiality and security of sensitive data

Required Skills and Qualifications:

  • A native level of Dutch and an excellent level of English
  • Ability to deliver deep analysis on customer data
  • Working independently and under minimal supervision
  • Paying great attention to detail and working accurately
  • Analytical and problem-solving skills
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Energetic, innovative, and proactive
  • Excitement about intercultural communication and expatriate lifestyle
  • Living in or willing to relocate to Portugal for an international career and life experience
  • Valid Portuguese work permit or nationality allowing EU-country work

Benefits:

  • Type of contract: Unfixed term contract with 30 days probation period
  • Office-based job with full-time hours (40h/week)
  • Monday – Friday: 08:00-17:00 (GMT) schedule
  • Relocation package with monthly amount of €365 for first three months and flight reimbursement
  • Accommodation support customized to your needs and budget


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