Hotel Reservations Coordinator

hace 23 horas


Barcelona, Barcelona, España W Barcelona A tiempo completo

As a key member of the Groups & Conventions team at W Barcelona, you will play a vital role in coordinating hotel reservations for group bookings. Your primary responsibilities will include monitoring contractual agreements and special concessions related to room blocks, as well as executing group reservation assignments with precision.

Key Responsibilities
  • Coordinate room block monitoring to ensure seamless execution of group reservations
  • Work closely with the Conventions team to handle all aspects of room reservations
  • Communicate effectively with clients regarding room reservations, including VIP and upgraded accommodations

You will be responsible for verifying the accuracy of group information through cross-checking procedures. Additionally, you will create and send Visa letters and Confirmation letters as required. This role requires strong communication skills and the ability to work collaboratively as part of a team.

About the Role

This is an exciting opportunity to join the W Barcelona team as a Group Reservations Trainee, providing valuable support to the Groups & Conventions department. You will gain hands-on experience in hotel reservations and develop your skills in a dynamic environment.

Requirements and Qualifications

To be considered for this role, you should have excellent communication and organizational skills, with the ability to work efficiently under pressure. A passion for delivering exceptional customer service and a proactive approach to problem-solving are essential.

In return for your hard work and dedication, you can expect a competitive salary of €25,000 - 30,000 per annum, depending on experience. This full-time apprenticeship position offers a unique chance to develop your career in hospitality management while working in a world-class hotel like W Barcelona.



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