Central Reservations Agent
hace 3 semanas
As a Central Reservations Agent at Generator Hostels, you will be responsible for ensuring all enquiries are answered to the highest standards within agreed time frames. You will focus on delivering exceptional client and guest experiences, adhering to company standards and utilizing dedicated systems and equipment.
Your duties will include completing the agreed groups process from enquiry through to final invoicing, maximizing revenue and conversion, and identifying sales and upselling opportunities. You will handle signed contracts, request rooming lists and arrival information, and distribute details to relevant hotel stakeholders.
You will take ownership of duties and tasks assigned to the role, ensuring timely and professional completion. You will develop knowledge of Generator brands and hotel specifics to better serve customers during the booking and delivery process.
You will support and deliver on departmental strategies and objectives, taking ownership of assigned areas of responsibility. You will collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
You will provide detailed communication lines between the Hotel team and other stakeholders, building and maintaining effective working relationships. You will ensure adherence to all legislation, performing follow-up as required, and reporting to work on time.
-
Central Reservations Specialist
hace 3 semanas
Barcelona, Barcelona, España Generator Hostels A tiempo completoJob SummaryWe are seeking an experienced and skilled Reservations and Groups Executive to join our Central Reservations team in Barcelona. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.Main ResponsibilitiesEnsure all enquiries are...
-
Agent de Réservations et Services Clients
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoMission : L'Agent de Réservations et Services Clients H/F est chargé de prendre en charge les réservations reçues par téléphone et par Internet, et de répondre aux besoins de la clientèle de manière à fidéliser les clients en leur offrant un accueil de qualité. Responsabilités : - Assister le client dans la réservation de son séjour en...
-
Reservations Coordinator
hace 4 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoJob Summary: We are seeking a skilled Reservations Agent to join our team at Marriott International, Inc. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and accurate manner.Key Responsibilities:Process reservation requests, changes, and cancellations via phone,...
-
Reservations Coordinator
hace 4 semanas
Barcelona, Barcelona, España W Hotels A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at W Hotels. As a key member of our reservations team, you will be responsible for handling all reservation requests, changes, and cancellations in a timely and accurate manner.Key ResponsibilitiesProcess all reservation requests, changes, and cancellations...
-
Central Reservations Specialist
hace 6 días
Barcelona, Barcelona, España Generator Hostels A tiempo completoKey Responsibilities:Ensure all enquiries are answered to Generator standard within the agreed time frame, delivering exceptional client and guest experiences.Complete the agreed groups process from enquiry through to final invoicing, maximising revenue and conversion using Generator tools.Handle all signed contracts, distributing details to relevant hotel...
-
Reservations Agent
hace 4 semanas
Barcelona, Barcelona, España W Hotels A tiempo completoJob SummaryWe are seeking a highly skilled Reservations Agent to join our team at W Hotels. As a key member of our hotel operations, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and accurate manner.Key ResponsibilitiesProcess reservation requests, changes, and cancellations via phone, mail, or other...
-
Reservations Coordinator
hace 4 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled Reservations Agent to join our team at Marriott International, Inc. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesIdentify guest reservation needs and determine appropriate room...
-
Travel Agent in Barcelona
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a dynamic and enthusiastic Travel Agent to join our team in Barcelona. As a Travel Agent, you will be responsible for booking management, assisting clients via inbound calls, and managing reservations back-office.Your responsibilities will include:Booking management (altering, cancelling or creating new reservations).Assisting clients via...
-
Reservations Coordinator
hace 4 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoHotel Operations TraineeAt Marriott International, we're committed to providing our guests with exceptional service and a memorable experience. As a Hotel Operations Trainee, you'll play a key role in delivering this promise.Key Responsibilities:Actively listen and respond positively to guest questions, concerns, and requests using our brand-specific process...
-
Travel Agent in Barcelona
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about the travel and tourism industry?Do you enjoy working with people and providing excellent customer service?We are looking for a dynamic and enthusiastic individual to join our team as a Travel Agent in Barcelona.This is an exciting opportunity to work for a multinational company that provides customer service experiences for globally...
-
Reservation Agent et Spécialiste des Services Clients
hace 3 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completo**À propos de l'emploi**L'Agent de Réservation et de Services Clients est un poste clé au sein de notre équipe de réception. Nous recherchons un professionnel expérimenté pour prendre en charge les réservations reçues par téléphone et par Internet, tout en garantissant un accueil de qualité pour nos clients.**Mission**Le ou la titulaire...
-
Travel Agent in Barcelona
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoCustomer Service Representative - Travel Industry**Job Summary**We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Barcelona. As a Travel Agent, you will be responsible for providing exceptional customer service to clients from around the world. Your primary focus will be on ensuring that our clients have a...
-
Agent de service clientèle pour le programme de miles
hace 4 semanas
Barcelona, Barcelona, España ADM Value A tiempo completoMissionNous recherchons un agent de service clientèle motivé et attentif pour rejoindre notre équipe de gestion des miles et des réservations. Vous serez responsable de répondre aux demandes des clients relatives à l'accumulation et à l'utilisation de leurs miles, ainsi qu'à d'autres services liés au programme de fidélité.Compétences...
-
Dutch Inbound Sales Agent Position
hace 4 semanas
Barcelona, Barcelona, España Recruit4Work A tiempo completoAt Recruit4Work, we offer customized recruitment solutions for employers seeking top talent across various industries. Our services include permanent, temporary, contract, and executive staffing, utilizing advanced technology and a client-centric approach to ensure the best matches for both businesses and job seekers.Inbound Sales Agent for Dutch Market...
-
Customer Experience Agent Trainee
hace 3 semanas
Barcelona, Barcelona, España Stayforlong A tiempo completoAbout Stayforlong, a company that believes travel is a journey of extraordinary moments and remarkable discoveries.Our company is passionate about nurturing meaningful connections with the places our customers visit, and we reward their commitment to the journey with progressively cheaper rates.We are a dynamic and collaborative environment where people have...
-
Booking Agent with Multilingual Expertise
hace 1 mes
Barcelona, Barcelona, España BOATAROUND A tiempo completoWe are looking for a highly motivated and customer-focused Sales Agent to join our team at BOATAROUND in Barcelona. As a Sales Agent, you will be responsible for interacting with customers to understand their booking requirements and preferences, and for processing bookings efficiently using booking systems or software.Key responsibilities include:Customer...
-
Agent de Service Clientèle pour le Programme de Miles
hace 4 semanas
Barcelona, Barcelona, España Adm Value A tiempo completoÀ propos de notre clientNotre client est une compagnie aérienne française de renommée internationale, offrant à ses passagers une expérience de vol exceptionnelle. Notre programme de fidélité, basé sur l'accumulation et l'utilisation de miles, permet à nos clients les plus fidèles de bénéficier d'avantages exclusifs.Missions du posteEn tant...
-
Agentes Inmobiliarios Digitales en Sabadell
hace 6 días
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoEmprendedores inmobiliarios con ganas de crear su propia agencia digital pueden unirse a nuestra empresa reconocida, iad, filial del grupo internacional iad Internacional. Ofrecemos una oportunidad única para formar parte de un equipo apasionado por la innovación y el crecimiento.Sobre Nuestra EmpresaNuestra empresa nació en 2008 con el objetivo de crear...
-
Agente de Reservas Senior
hace 4 semanas
Barcelona, Barcelona, España Leonardo Royal Barcelona Fira A tiempo completo¿Qué ofrecemos?En Leonardo Royal Barcelona Fira, buscamos a un profesional apasionado por la gestión de reservas que se una a nuestra familia de empleados. Ofrecemos un entorno de trabajo joven y dinámico, con oportunidades de crecimiento profesional y estabilidad laboral.Descripción del puestoBuscamos a un Agente de Reservas Senior para gestionar...
-
Customer Experience Agent Trainee
hace 3 semanas
Barcelona, Barcelona, España Stayforlong A tiempo completoAt Stayforlong, we are passionate about empowering our customers to break free from the constraints of an oversaturated market and nurture meaningful connections with the places they visit.Our commitment is to offer a fresh perspective, giving our customers, hoteliers, and partners the flexibility, opportunities, and choices they deserve.We are currently...