French Digital Sales Account Manager for Growth

hace 5 días


Barcelona, Barcelona, España Softwareone A tiempo completo

SoftwareOne: Unlocking the Value of Technology

We are a leading global software and cloud solutions provider, redefining how organizations build, buy, and manage everything in the cloud. Our team of 9,200 employees delivers a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries.

About the Role

We are creating a new Digital Sales Hub for EMEA in Barcelona and seeking exceptional Digital Sales Account Managers for France. As a key member of our talented global team, you will play a pivotal role in driving revenue growth by managing relationships and ensuring exceptional service delivery for our SME clients.

Responsibilities

  • Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
  • Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
  • Rewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
  • Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
  • Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
  • Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
  • Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
  • Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

Requirements

  • Possession: Passionate about sales and customer satisfaction, with experience in selling technology products and services.
  • Communication Skills: Strong verbal communication and negotiation skills.
  • Onboarding Expertise: Customer onboarding and handling expertise.
  • Escalation Management: Escalation management proficiency.
  • Tracking Skills: Request tracking and collaboration skills.
  • Technical Solutions: Ability to convert business problems into technical solutions.
  • Continuous Learning: Continuous learning orientation.
  • Languages: Fluent in French and English.

What We Offer:

  • Flexible Timing: Flexible timing options.
  • Hybrid Model: A dynamic and collaborative work environment.
  • Reduced Days: Reduced days during summer.
  • Professional Growth: Opportunities for professional growth and development.
  • Competitive Compensation: Competitive compensation package.
  • Sales Hub: A chance to be part of our new Sales Hub in Barcelona.

$60,000 - $80,000 per year, based on experience and qualifications.



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