Global Sales Operations Analyst for Scalable Success
hace 18 horas
We're a global healthcare platform serving patients and the healthcare ecosystem across 13 countries in Europe and LATAM. Our mission is to make the healthcare experience more human. We create digital apps and software solutions for doctors, clinics, hospitals, and patients to enable seamless collaboration.
With a network of almost 2 million healthcare professionals, over 260,000 customers globally, and a team of 2,700 across multiple offices, we're making this happen. If you want to learn more about our culture and work environment, check out our real opinions on Glassdoor.
Job DescriptionWe're looking for a Global Sales Operations Analyst to join our team in a hybrid role combining data-driven analysis and hands-on business operations. You'll play a pivotal role in optimizing global sales processes and driving impactful projects across multiple markets.
Key Responsibilities:- Generate actionable insights by leading research projects, running experiments, and analyzing CRM data to uncover opportunities for sales process improvements and better decision-making.
- Optimize sales rep productivity by driving product and CRM automations, streamlining sales operations, and redefining routines to boost efficiency and effectiveness.
- Enable global sales teams by creating and delivering training programs and enablement tools to help sales teams sell more effectively and efficiently across all markets.
- Analyze and improve sales execution by shadowing sales representatives to identify gaps in pitch strategies and execution, providing insights for continuous improvement, including defining cadences and communication touchpoints by channel.
- Leverage data expertise by querying and managing data using tools like Tableau and SQL to provide dashboards, reports, and insights for informed decision-making.
- Scale local successes globally by identifying successful initiatives and experiments in one market and adapting them into scalable, global projects.
- Collaborate with market stakeholders by engaging with in-market teams to align on project goals, ensure progress, and incorporate local feedback into global strategies.
- Lead project management efforts by taking ownership of key projects, ensuring timelines, monitoring progress, resolving issues, and delivering results.
Qualifications include 3-5 years of professional experience, ideally with exposure to sales operations or a similar business-oriented role.
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