Business Intelligence Analyst for Global Customer Success

hace 1 semana


Barcelona, Barcelona, España Innovamat A tiempo completo
About the Role

We are seeking a highly skilled Business Intelligence Analyst to join our Global Customer Success team at Innovamat. As a key member of this team, you will play a crucial role in driving strategic initiatives and maximizing student learning outcomes worldwide.

Key Responsibilities
  • Analyze customer success data to identify trends, patterns, and areas for improvement
  • Develop and maintain business intelligence dashboards and reports to inform decision-making
  • Collaborate with cross-functional teams to integrate business data with usage data
  • Design and implement data-driven solutions to enhance customer success and reduce account churn
  • Communicate complex data insights to stakeholders through clear and concise reporting
Requirements
  • Bachelor's degree in Engineering or related field
  • Fluent in Spanish and English, both spoken and written
  • Proven experience in data analysis and business intelligence
  • Strong understanding of SQL, Python, and statistical analysis
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • A competitive salary range of €50,000 - €70,000 per year
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including health insurance and flexible remuneration


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