Business Relationship Manager

hace 5 días


Barcelona, Barcelona, España Desigual Slu A tiempo completo

Job Description: Account Specialist

We are looking for an experienced Account Specialist to join our team at Desigual Slu. The ideal candidate will have a proven track record in account management, preferably within the fashion or retail industry.

Main Responsibilities:
• Manage orders and returns: Process customers' orders, changes, and returns of products and/or services according to Desigual's policies and procedures to ensure timely and accurate product and service delivery.
• Collections: Ensure invoices are paid on due dates and follow them up accordingly. In case of past due invoices or bounced back checks/direct debit/credit cards, claim overdue amounts as per company's policy and make sure bad debt ratios are kept under control.

What we offer you?
• 4-day work-week: we work 34 hours within a 4-day workweek to enhance creativity and work-life balance. Additionally, we offer flexible start and finish times.
• Offices overlooking the sea: we're located in Barceloneta facing the Mediterranean Sea. The views inspire us, and the environment allows us to enjoy a healthy lifestyle: engaging in sports, commuting by bike or walking, or dining outdoors.
• You can flexibilize your salary by allocating it to services such as health insurance, transportation, childcare, and meals. Additionally, you can enjoy coffee, teas, and fresh fruit every day. You'll receive a 50% discount on our collections.

What are we looking for?
• Bachelor's degree in Business, Marketing, or a related field (Master's degree is a plus).
• Proven experience in account management or a similar role, preferably within the fashion or retail industry.
• Strong relationship-building and communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. SAP Knowledge. Excellent verbal and written communication skills in Italian. Effective problem-solving skills and a proactive approach.

Salary: €45,000 - €55,000 per year, depending on experience.



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