Front Desk Coordinator

hace 3 semanas


Palma, Baleares, España Son Julia Country House Hotel & Spa A tiempo completo

Job Summary

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We are seeking a highly skilled and motivated Front Desk Coordinator to join our team at Son Julia Country House Hotel & Spa. This is an excellent opportunity for someone who is looking to develop their skills in customer service and hotel operations.

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About the Role

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The Front Desk Coordinator will be responsible for providing exceptional customer service to our guests, handling front office tasks such as check-in and check-out, managing room assignments, and resolving any guest complaints or issues.

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Key Responsibilities:

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  • Provide friendly and efficient service to all guests, responding to their needs and requests in a timely manner">
  • Manage front office tasks, including check-in and check-out, room assignments, and guest billing">
  • Respond to guest inquiries and resolve any issues or complaints in a professional and courteous manner">
  • Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless delivery of services to guests">
  • Maintain accurate records and reports, including guest registration, room inventory, and financial transactions">
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Requirements

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To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also have a strong attention to detail and the ability to multitask.

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In terms of qualifications, we are looking for candidates with a high school diploma or equivalent, as well as prior experience in customer service or a related field. Proficiency in English and German is required, with Spanish being an asset.

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What We Offer

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As a valued member of our team, you can expect a competitive salary of €20,000 - €25,000 per year, depending on your level of experience. You will also receive comprehensive training and development opportunities, as well as access to employee discounts and perks.

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About Us

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Son Julia Country House Hotel & Spa is a luxury resort located in Llucmajor, Mallorca. We offer a range of amenities and services, including fine dining, spa treatments, and outdoor activities. Our goal is to provide exceptional service to our guests, while also creating a positive and supportive work environment for our employees.

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How to Apply

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If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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