Empleos actuales relacionados con Customer Service Team Leader - Madrid, Madrid - Wintalent Executive Search
-
Senior Customer Service Team Leader
hace 1 día
Madrid, Madrid, España Msx International A tiempo completo**Job Summary:**We are seeking an experienced Senior Customer Service Team Leader to lead our Spanish-speaking team in Madrid or Barcelona. As a key member of our MSX International team, you will be responsible for guiding and supporting a team of agents to deliver exceptional customer support and meet key performance metrics.**About the Role:**The Senior...
-
Customer Service Team Leader Position
hace 5 días
Madrid, Madrid, España Msx International A tiempo completoJob DescriptionWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at MSX International. As a key member of our customer service department, you will be responsible for guiding and supporting a team of agents in providing exceptional customer support and meeting key performance metrics.Company OverviewWith over...
-
Customer Service Team Leader Spanish Position
hace 2 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoAt MSX International Inc., we are seeking an experienced Customer Service Team Leader to join our team in Madrid or Barcelona. As a key member of our customer support team, you will play a vital role in guiding and supporting a team of agents to deliver exceptional customer service while meeting performance metrics.Objective: Our Team Lead will oversee a...
-
Customer Service Team Leader Spanish Role
hace 6 días
Madrid, Madrid, España Msx International Inc. A tiempo completoWe are seeking an experienced Customer Service Team Leader to join our team in Madrid or Barcelona. As a key member of our operations, you will be responsible for guiding and supporting a team of agents ensuring they deliver exceptional customer support and meet key performance metrics.Job DescriptionThe ideal candidate will have a strong background in...
-
Customer Service Team Leader
hace 2 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoJob OverviewWe are seeking a highly skilled Customer Service Team Leader to join our team in Madrid or Barcelona. As a Team Leader, you will be responsible for guiding and supporting a team of customer service agents, ensuring they deliver exceptional support to our clients.About the RoleAs a Customer Service Team Leader, your key responsibilities will...
-
Customer Service Team Leader
hace 1 semana
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Overview: As a Customer Service Team Leader at Msx International Inc., you will lead a team of customer support agents, ensuring they deliver exceptional service while meeting key performance metrics. Located in Madrid or Barcelona, this full-time role requires a strong command of English and Spanish languages, with experience working in customer service...
-
Customer Service Team Leader
hace 3 días
Madrid, Madrid, España Nutreco A tiempo completoJob Summary:We are seeking a skilled Customer Service Representative to join our team as a Service Desk Manager. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.In this role, you will be responsible for handling customer inquiries, resolving issues, and providing support to customers. You will...
-
Customer Service Team Leader
hace 2 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Title: Customer Service Team LeaderAbout MSX International Inc.Making a difference in the automotive sector, we empower Movers and Makers to thrive. With over 5,000 employees across 80 countries, our industry-leading expertise spans various areas.
-
Customer Service Team Leader and Operations Manager
hace 2 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completo**Job Overview**At Msx International Inc., we are seeking a seasoned Customer Service Team Leader and Operations Manager to join our team in Madrid or Barcelona. This is an exciting opportunity for an experienced professional to lead a team of customer service agents and drive business growth.**Job Description**Supervise and support a team of customer...
-
Customer Service Team Leader
hace 7 días
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Summary: We are seeking an experienced Customer Service Team Leader to join our team in Madrid or Barcelona. As a key member of our operations team, you will be responsible for guiding and supporting a team of agents, ensuring they meet performance targets and deliver exceptional customer support.About the Role： Supervise and support a team of...
-
Customer Service Team Leader
hace 2 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Summary: We are seeking an experienced Customer Service Team Leader to lead a team of agents in delivering exceptional customer support and meeting key performance metrics.About Us: Msx International Inc. is a global company with over 5,000 employees based in more than 80 countries. Our teams provide industry-leading expertise in the automotive sector,...
-
Customer Service Team Leader with Bilingual Proficiency
hace 1 semana
Madrid, Madrid, España Msx International Inc. A tiempo completoJob DescriptionWe are looking for a customer service team leader with a strong background in customer service and supervisory roles.The ideal candidate will have experience working in contact centers, excellent communication skills, and a proven track record of success in leadership positions.You will be responsible for leading a team of agents, providing...
-
Customer Service Team Leader
hace 7 días
Madrid, Madrid, España Msx International Inc. A tiempo completoCompany Overview\rMsx International Inc. is a leading provider of industry-leading expertise in mobility solutions. With over 5,000 employees based in more than 80 countries across the globe, our teams empower Movers and Makers to thrive in an ever-changing world.\rAbout Us\rWe harness our expertise in mobility, the creativity of our global teams, and the...
-
Customer Service Team Leader
hace 7 días
Madrid, Madrid, España Msx International Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Team Leader to join our team at MSX International Inc. in Madrid or Barcelona, Spain.About the RoleThis is a full-time indefinite contract position with 40 hours of work per week, Monday through Friday. As a Team Leader, you will be responsible for guiding and supporting a team of agents, ensuring...
-
Global Team Leader
hace 6 días
Madrid, Madrid, España Msx International Inc. A tiempo completoJob DescriptionAt MSX International Inc., we are seeking a highly skilled and experienced Global Team Leader to join our customer service team. Based in Madrid or Barcelona, this role offers an exciting opportunity to lead a team of agents and contribute to delivering exceptional customer support.About the RoleThe successful candidate will be responsible for...
-
Customer Service Team Leader
hace 6 días
Madrid, Madrid, España Msx International Inc. A tiempo completoJob DescriptionAt Msx International Inc., we are seeking a highly skilled Customer Service Team Leader to join our team in Madrid or Barcelona.About UsWe are an internationally consolidated company with over 5,000 employees based in more than 80 countries across the globe. Our teams provide industry-leading expertise that spans parts, accessories & service...
-
Global Customer Service Leader Opportunity
hace 7 días
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Description:We are looking for a Global Customer Service Leader to join our team at MSX International Inc. As a leader, you will be responsible for developing and implementing strategies to improve customer satisfaction and drive business results.Responsibilities:Develop and implement strategies to improve customer satisfaction and retentionLead a team...
-
Customer Service Team Lead
hace 1 semana
Madrid, Madrid, España Msx International Inc. A tiempo completoJob DescriptionWe are seeking a skilled Team Leader to join our Contact Center team in Madrid or Barcelona. As a key member of our operations, you will lead and support a team of agents, ensuring exceptional customer service delivery.The ideal candidate will have a strong background in customer service, with experience as a supervisor or team leader. You...
-
Customer Service Team Lead
hace 1 semana
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Title"Lync&Co Team Leader Spanish"About the JobThis is a full-time indefinite contract position with 40 hours per week, Monday to Friday. The ideal candidate will guide and support a team of agents in providing exceptional customer service.ResponsibilitiesServe as a supervisor for a team of contact center agents, ensuring they meet key performance...
-
Madrid, Madrid, España Nutreco A tiempo completoAt Nutreco, we are committed to delivering exceptional customer service and operational excellence. As a Customer Service Team Leader, you will play a key role in driving business growth and customer satisfaction.The Customer Service Representative is responsible for handling advisory and commercial customer requests, both reactively and proactively. This...
Customer Service Team Leader
hace 1 mes
We are seeking a highly skilled Customer Service Team Leader to join our team at Wintalent Executive Search. Located in the Tarragona area, our client is a multinational company looking for an exceptional individual to lead their customer service team.
Job Summary
The ideal candidate will have a strong background in customer service and team leadership, with experience in managing teams to deliver exceptional customer care services. They will be responsible for leading customer satisfaction excellence initiatives, driving internal customer satisfaction culture, and working closely with the sales team to manage demands and ensure final sales target fulfillment.
Key Responsibilities:
- Lead customer satisfaction improvement tasks and design systematic customer satisfaction process maps
- Manage customer service team works with systematic procedure improvement
- Proper coaching to team member, control customer service key performance indicators
- Ensure all department employees are properly trained and work safely
- Work with Supply Chain team to drive standardization and continuous improvement
- Manage own Customer Portfolio
Requirements:
- Bachelor's degree in business administration or relevant field
- Whole Supply Chain understanding will be valued
- Proficiency in Microsoft Office and customer service software
- Minimum 5 years' experience
- Fluent Spanish and English
Salary Estimate: €55,000 - €65,000 per year, depending on experience.
