Global Customer Service Leader Opportunity
hace 15 horas
Job Description:
We are looking for a Global Customer Service Leader to join our team at MSX International Inc. As a leader, you will be responsible for developing and implementing strategies to improve customer satisfaction and drive business results.
Responsibilities:
- Develop and implement strategies to improve customer satisfaction and retention
- Lead a team of customer support agents to deliver exceptional customer service
- Collaborate with cross-functional teams to drive business growth and profitability
- Analyze customer feedback and sentiment to identify areas for improvement
Requirements:
- Minimum 1 year experience in a leadership role in customer service or a related field
- Excellent communication and interpersonal skills
- Proven track record of delivering business results and improving customer satisfaction
What We Offer:
- A competitive salary of $70,000 - $90,000 per annum
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for professional growth and development
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