Global Customer Service Leader Opportunity

hace 15 horas


Madrid, Madrid, España Msx International Inc. A tiempo completo

Job Description:

We are looking for a Global Customer Service Leader to join our team at MSX International Inc. As a leader, you will be responsible for developing and implementing strategies to improve customer satisfaction and drive business results.

Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and retention
  • Lead a team of customer support agents to deliver exceptional customer service
  • Collaborate with cross-functional teams to drive business growth and profitability
  • Analyze customer feedback and sentiment to identify areas for improvement

Requirements:

  • Minimum 1 year experience in a leadership role in customer service or a related field
  • Excellent communication and interpersonal skills
  • Proven track record of delivering business results and improving customer satisfaction

What We Offer:

  • A competitive salary of $70,000 - $90,000 per annum
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development
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