Global Customer Service Representative

hace 18 horas


Madrid, Madrid, España Cross Border Talents A tiempo completo

Company Overview

Cross Border Talents is a dynamic recruitment agency dedicated to connecting skilled professionals with top employers across various industries. We pride ourselves on our diverse and talented team, committed to providing exceptional service to both our clients and candidates.

Job Description: As a Customer Advisor, you will be responsible for delivering excellent customer service, addressing inquiries, and resolving issues for our French-speaking customers.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and chat in French and English.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with team members and other departments to resolve complex issues.
  • Stay updated on product knowledge and company policies to provide accurate information.
  • Meet or exceed performance targets and customer satisfaction metrics.
  • Participate in training sessions and team meetings to continuously improve service quality.

Qualifications:

  • Fluency in French (C2 level) and proficiency in English (B2 level).
  • Excellent communication and interpersonal skills.
  • Previous experience in customer service or a related field is a plus.
  • Strong problem-solving skills and ability to handle difficult situations calmly.
  • Ability to work independently and as part of a remote team.
  • Proficient in using computer applications and CRM systems.
  • Strong organizational skills and attention to detail.
  • Reliable internet connection and a suitable home office environment.

Benefits:

  • Competitive salary: €40,000 - €50,000 per year.
  • Flexible working hours.
  • Opportunity to work remotely from anywhere in Portugal.
  • Professional development and training opportunities.
  • Supportive and inclusive work environment.
  • Career growth opportunities within a global organization.


  • Madrid, Madrid, España Head Hunt International A tiempo completo

    **Job Title:** Global Customer Support Representative**Overview:** Our client, a leading technology company, is seeking an experienced and skilled customer support representative to join their team in Athens, Greece. As a global customer support representative, you will be responsible for providing exceptional customer service to clients from diverse...


  • Madrid, Madrid, España Domestic & General Service GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative (Dutch Speaking) to join our Benelux team. In this role, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring compliance with regulatory guidelines.Key Responsibilities:Registration of clients' appliances, details, and...


  • Madrid, Madrid, España Munay Global Services A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Munay Global Services in Barcelona. In this role, you will provide exceptional support to our customers via phone and email, ensuring timely resolutions and responses.Job Description:Key Responsibilities:Provide high-quality customer service via phone and emailAccurately and...


  • Madrid, Madrid, España Adaptive Teams A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Representative to join our team. As a key member of our remote team, you will be responsible for delivering exceptional customer service to our clients.


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job Overview: We are seeking a highly motivated and fluent Spanish-speaking customer service representative to join our team in Athens, Greece. As a key member of our international support team, you will be responsible for providing exceptional customer service to our Spanish-speaking clients.Key Responsibilities:Customer Support: Handle customer inquiries...


  • Madrid, Madrid, España AmerisourceBergen A tiempo completo

    Job Title: Customer Service RepresentativeEstimated Salary: $45,000 - $65,000 per yearWe are seeking a highly skilled Customer Service Representative to join our team in Madrid, Spain. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.About the Role:Provide...


  • Madrid, Madrid, España Recruit4Work A tiempo completo

    Customer Service RepresentativeAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, addressing both technical and administrative inquiries through various channels.Key...


  • Madrid, Madrid, España Teleperformance A tiempo completo

    Teleperformance, a leading global provider of customer experience solutions, is seeking an experienced Dedicated Customer Service Representative to join our team. This role offers a unique opportunity to work with a dynamic and international environment, providing exceptional customer service to clients across the globe.As a Dedicated Customer Service...


  • Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completo

    We are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...


  • Madrid, Madrid, España Msx International A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at MSX International. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients and ensuring their satisfaction with our products and services.About the Role:Handle driver...


  • Madrid, Madrid, España Auctane Careers A tiempo completo

    Auctane Careers is seeking a Customer Service Representative to join our team in Madrid, Spain. This role will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a timely and professional...


  • Madrid, Madrid, España White Stuff A tiempo completo

    Job SummaryWhite Stuff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers via the telephone and digital channels.Key ResponsibilitiesCommunicate effectively with customers to resolve their queries and...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    About the Company: Cross Border Talents is a leading global company seeking enthusiastic and motivated customer service representatives to join our team in Greece. As a German-speaking representative, you will provide high-quality customer service to clients via phone, email, and chat. We offer a dynamic and supportive environment where you can develop your...


  • Madrid, Madrid, España Msx International A tiempo completo

    About the RoleAs a Customer Service Representative at Msx International, you will be the primary point of contact for OEM vehicle owners, addressing and resolving their requests related to their vehicles. You will represent the OEM in interactions with customers, ensuring prompt and effective resolution of requests while maintaining high standards of...


  • Madrid, Madrid, España The Cigna Group A tiempo completo

    Cigna Corporation is a global health service company dedicated to improving the health, well-being, and peace of mind of those we serve. We deliver choice, predictability, affordability, and access to quality care through connected, personalized solutions that advance the whole person's health, both in body and mind.We are passionate about helping people...


  • Madrid, Madrid, España Recruitas A tiempo completo

    Unique Opportunity for a Customer Service ProfessionalWe are seeking a highly motivated and skilled customer service representative to join our team in Greece.About Our ClientOur client is a leading global customer service company, renowned for its exceptional services and commitment to excellence. As a customer service representative, you will have the...


  • Madrid, Madrid, España The Business Tree A tiempo completo

    Overview">The Business Tree is a forward-thinking company dedicated to providing exceptional customer service solutions for various industries, including healthcare and retail. Our commitment to flexibility, independence, and professional growth makes us an ideal choice for self-driven individuals seeking a work-from-home position.Job DescriptionAs a Remote...


  • Madrid, Madrid, España Abbott A tiempo completo

    About the JobWe are seeking a skilled Customer Service Representative to join our team in Madrid, Spain. This role will provide internal and external customers with exceptional service in terms of order processing, pricing inquiries, and customer complaints.


  • Madrid, Madrid, España Navy Exchange Service Command A tiempo completo

    Job Summary: As a Customer Service Representative - Sales Associate, you will play a vital role in providing exceptional customer service and sales support to our customers. You will be responsible for selling general merchandise to customers while exercising professional selling techniques and working as part of a sales team to provide service that...


  • Madrid, Madrid, España Inpost España A tiempo completo

    Job OverviewInPost España is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will play a crucial part in ensuring the smooth delivery of packages and providing top-notch service to our customers.