Customer Service Representative

hace 3 días


Madrid, Madrid, España Recruit4Work A tiempo completo
Customer Service Representative

About the Role: We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, addressing both technical and administrative inquiries through various channels.

Key Responsibilities:

  • Provide exceptional customer support via phone, chat, and email.
  • Assist customers with installations and configuration of their terminals or online payment solutions.
  • Troubleshoot reported issues and maintain strong customer relationships.
  • Block lost/stolen credit and debit cards.
  • Handle inquiries from credit card holders and ensure the security and protection of credit card information.
  • Conduct identity verification, answer questions, and explain any steps.
  • Check temporarily blocked cards for transactions and permanently block or unblock credit cards.
  • Handle claims files.

Requirements: To be successful in this role, you will need to be fluent in German (Level C2) and have working proficiency in English. Previous experience in a call centre is also essential. Strong communication and social skills, as well as a positive attitude towards changes, are a must. You should also be a team-player with strong listening skills and a service-oriented approach. Ability to handle conflicts constructively is also required.

Benefits: As a Customer Service Representative at Recruit4Work, you will enjoy a market-based basic salary with the possibility of a bonus. You will also receive paid training and free Spanish lessons. Our call centre is unique, atmospheric, and people-oriented, with a good dose of fun. We offer employee benefits such as meal cards, transport cards, and private insurance. You will also have the opportunity to participate in 4 company outings per year and enjoy free fruit and coffee.



  • Madrid, Madrid, España DailyStaffWorks A tiempo completo

    Customer Service RepresentativeAt DailyStaffWorks, we are seeking a highly skilled Customer Service Representative to join our international team. As a Customer Service Representative, you will be the primary point of contact for Spanish-speaking customers who require technical support for various products.Key Responsibilities:Answer customer inquiries via...


  • Madrid, Madrid, España Viking A tiempo completo

    Job Title: Customer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at Viking. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, handling incoming calls, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeAt Recruit4Work Sl, we are seeking a highly skilled Customer Service Representative to join our team in Casablanca, Morocco. As a Customer Service Representative, you will be responsible for handling inbound customer calls, actively listening to customers, and providing quick, effective solutions to their needs.Key...


  • Madrid, Madrid, España Acciona S.A A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our support team. As a customer service representative, you will be responsible for providing excellent service to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.Key Responsibilities:-...


  • Madrid, Madrid, España Amadeus A tiempo completo

    Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction. You will also be responsible for customer...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and performing administrative tasks.Key responsibilities include:Handling customer inquiries and...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Msx International Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.Key...


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Viking Assistance Group.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in English.As a Customer Service Representative, you will be responsible for receiving and responding to phone inquiries from customers who require...


  • Madrid, Madrid, España Amadeus A tiempo completo

    Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction.Key Responsibilities:* Primary customer care...


  • Madrid, Madrid, España MSX INTERNATIONAL A tiempo completo

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Conduct...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Are you looking for a challenging and rewarding career in customer service? We have an exciting opportunity for a Customer Service Representative to join our team at Recruit4Work Sl in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our telecommunications customers through various...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeAt Recruit4Work Sl, we're seeking a highly skilled Customer Service Representative to join our team in Casablanca, Morocco. As a key member of our customer service team, you will be responsible for handling inbound customer calls, providing exceptional service, and ensuring customer satisfaction.Key Responsibilities:Handle...


  • Madrid, Madrid, España JD A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at JD Sports. As a Customer Service Representative, you will be the first point of contact for our customers, addressing their enquiries and resolving their issues in a timely and professional manner.Key...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing expert support to customers across multiple channels, including voice, email, and social media.Key Responsibilities:Assist customers with technical and...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues in a timely and professional manner.Key Responsibilities:Provide excellent customer service via...


  • Madrid, Madrid, España Johnson And Johnson A tiempo completo

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Johnson & Johnson. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working closely with our sales and marketing teams to...


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Viking Assistance Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to phone inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to phone inquiries...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Msx International Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving their issues in a timely and...


  • Madrid, Madrid, España Empresa Reconocida A tiempo completo

    We're seeking a talented individual to join our team as a Customer Service Representative. In this role, you'll be responsible for delivering exceptional customer experiences and resolving complex issues with ease.As a Customer Service Representative, you'll be the face of our company, interacting with customers from diverse backgrounds and cultures. You'll...


  • Madrid, Madrid, España Recruitas A tiempo completo

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Our client is a global company that operates in the customer service...