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Global Customer Service Expert with Multilingual Skills
hace 1 mes
Brambles, a global leader in the supply chain and logistics industry, offers an exciting opportunity for a Global Customer Service Expert with multilingual skills to join our European team.
The role is based on an estimated salary range of $45,000 - $65,000 per year, depending on location and experience.
Job DescriptionWe are seeking a highly skilled and customer-focused individual who speaks excellent German and French (or German + other European languages) to provide exceptional customer service support in our European markets. The successful candidate will be responsible for delivering a seamless customer experience by monitoring and addressing customer inquiries and issues through various channels.
Main Responsibilities:
- Provide prompt and professional customer support via phone, email, or chat
- Resolve customer complaints and concerns efficiently and effectively
- Collaborate with internal stakeholders to resolve complex customer issues
- Continuously improve customer satisfaction and retention rates
Requirements:
- Excellent communication and language skills in German and French (or German + other European languages)
- 3-5 years of experience in customer-facing roles, preferably in the logistics or supply chain industry
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet productivity targets
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a global leader in the logistics industry
About Brambles:
Brambles is a multinational company that provides supply chain solutions to customers across various industries. Our company values diversity, equality, and inclusion, and we strive to create a workplace culture that reflects these values. We are committed to fostering a positive and respectful work environment where everyone can thrive.
