Account Development Manager
hace 1 semana
SoftwareOne Overview
As a leading global software and cloud solutions provider, SoftwareOne is redefining how organizations build, buy, and manage everything in the cloud.
With a portfolio of 7,500 software brands and sales and delivery capabilities in sixty countries, our company unlocks the value of technology for clients worldwide.
About the Role
We are seeking an experienced Account Development Manager to join our team. In this role, you will be responsible for managing client relationships, driving revenue growth, and collaborating with cross-functional teams to deliver exceptional solutions.
Main Responsibilities
- Client Relationship Management: Develop and maintain strong client relationships, acting as the primary contact for inquiries and feedback.
- Revenue Growth: Own revenue objectives for assigned accounts, identifying opportunities for upselling, cross-selling, and contract renewals.
- Cross-Functional Collaboration: Work closely with Operations Managers and Customer Success Managers (CSMs) to ensure timely delivery of solutions and address client needs.
- Solution Delivery Oversight: Monitor solution delivery to meet or exceed client expectations and proactively address any implementation challenges.
- Resource Allocation: Utilize SoftwareOne's resources effectively and engage with technical experts and other teams to support client requirements.
- Opportunity Identification: Assess client accounts for expansion opportunities and propose innovative solutions to meet evolving needs.
- Performance Tracking: Track key performance metrics related to revenue, client satisfaction, and account growth, preparing regular reports for internal stakeholders.
Requirements
- Strong relationship-building and verbal communication skills.
- Excellent negotiation and problem-solving abilities.
- In-depth understanding of the sales process and a customer-centric approach.
- Ability to plan and manage accounts effectively.
- Results-oriented with a focus on achieving targets.
- Collaborative team player with adaptability and a commitment to continuous learning.
- B2 Level proficiency in English.
- Minimum 5 years relevant sales experience in volume licensing, software, and cloud solutions.
Estimated Salary: $120,000 - $150,000 per year.
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