Enterprise Customer Success Professional
hace 3 semanas
**About Nutanix**
Nutanix is a leading enterprise cloud company driving the industry's shift to software-defined storage and computing. Our vision is to be the most loved, trusted, and successful enterprise in the world.
**Job Description**
We are looking for an Enterprise Customer Success Professional to join our team in Barcelona. The ideal candidate will have experience working with high-tech customers and a proven track record of overachieving in sales-driven environments.
The role requires fluent German and English language skills, with French being a strong plus. The candidate will also have knowledge of data centre technologies such as virtualization, storage, servers, security, Cloud, and networking.
**Responsibilities**
Maximize customer success across Switzerland and Austria territories through proactive engagement and support.
Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates.
Maintain timely and accurate records of all customer interactions and data.
Act as the customer's advocate engaging other departments within Nutanix when necessary and ensuring successful resolution.
Maintain a high level of daily activity including customer and internal calls, meetings, and customer research.
**What You'll Bring**
Experience in high-tech customer-facing roles such as Customer Success or Sales.
Fluent German and English language skills, with French being a strong plus.
Knowledge of data centre technologies such as virtualization, storage, servers, security, Cloud, and networking.
Proven track record of overachieving in sales metrics-driven environments.
**Salary & Benefits**
We offer a competitive salary ranging from €60,000 to €80,000 per year, depending on experience. Additional benefits include flexible work arrangements, professional development opportunities, and a dynamic team environment.
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