Customer Experience Liaison

hace 1 día


Valencia, Valencia, España Helloprint A tiempo completo

Helloprint is a fast-growing e-commerce company that values its employees as key partners in delivering exceptional customer experiences. We are seeking a highly skilled and enthusiastic Customer Experience Liaison to join our dynamic team in Valencia.

Key Responsibilities:
  • You will serve as the primary point of contact for customers via phone, email, and chat, providing support and ensuring customer satisfaction.
  • Help customers find the right products and services by proactively assisting them online and offline.
  • Maintain a customer-friendly attitude and enjoy interacting with customers while upholding HelloPrint's core value: 'Think like a customer.'
Requirements:
  • Proficient level of English and Dutch, both verbally and written.
  • Bachelor degree or academic equivalent.
  • Demonstrate a dynamic and flexible personality, being a team player with a positive addition to our team.
  • Showcase solution-oriented mindset and ability to resolve problems creatively.
  • Experience in Customer Service or proficiency in Adobe InDesign is an asset.
  • Be willing to relocate or already based in Valencia.
About You:
  • Able to work independently and collaboratively within a team environment.
  • Foster strong relationships with colleagues and external partners.
Why Join HelloPrint?
  • We're a Great Place To Work - Certified company, offering a unique culture and challenges at a fast-growing e-commerce firm.
  • Enjoy a dynamic, entrepreneurial, and international environment with 34 nationalities and an average age of 30.
  • Pursue opportunities to grow and design your career in a fast-paced learning curve.
  • Benefit from support with Spanish administration processes and relocation.
  • Take part in best events, Friday drinks, and free Spanish classes.
  • Enjoy attractive discounts on Urban Sports Club to indulge in various sports activities.
  • Receive free Bueno Bootcamp and attractive discounts on Urban Sports Club.
  • Participate in a supportive work environment where breakfast, lunch, and healthy snacks are provided.
Salary and Benefits:

$40,000 - $60,000 per year, depending on experience and qualifications, along with a comprehensive benefits package including

  • A competitive salary range
  • Comprehensive benefits package
  • Professional development opportunities
  • Recognition and reward programs


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