Customer Experience Specialist

hace 2 días


Valencia, Valencia, España Viking A tiempo completo

Viking - A Leader in Customer Focused Assistance

Estimated Salary: $45,000 - $60,000 per annum.

We are seeking a skilled CUSTOMER EXPERIENCE SPECIALIST to join our team in Torrevieja. As a Customer Consultant at Viking, you will play a vital role in delivering exceptional customer service and support to our clients.

About the Role

  • Provide timely and effective assistance to customers via phone and other communication channels.
  • Work closely with colleagues to resolve customer inquiries and issues efficiently.
  • Develop strong relationships with customers to ensure their needs are met and exceeded.

Requirements

  • Experience in customer-facing roles, preferably in the automotive or insurance industry.
  • Fluent Danish language skills (spoken and written).
  • Excellent English language skills (spoken and written).
  • Strong technical knowledge and ability to learn new systems quickly.
  • A clean criminal record is a prerequisite for this position.

What We Offer

  • Newly renovated offices with sea views in the center of Torrevieja.
  • A dynamic and supportive work environment with experienced colleagues.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A rotating schedule to ensure work-life balance.
  • Competitive compensation package.

About Us

Viking is a leading provider of roadside assistance services, dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our customers, and we are committed to providing a supportive and inclusive work environment.



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