Customer Experience Specialist
hace 2 días
Viking - A Leader in Customer Focused Assistance
Estimated Salary: $45,000 - $60,000 per annum.
We are seeking a skilled CUSTOMER EXPERIENCE SPECIALIST to join our team in Torrevieja. As a Customer Consultant at Viking, you will play a vital role in delivering exceptional customer service and support to our clients.
About the Role
- Provide timely and effective assistance to customers via phone and other communication channels.
- Work closely with colleagues to resolve customer inquiries and issues efficiently.
- Develop strong relationships with customers to ensure their needs are met and exceeded.
Requirements
- Experience in customer-facing roles, preferably in the automotive or insurance industry.
- Fluent Danish language skills (spoken and written).
- Excellent English language skills (spoken and written).
- Strong technical knowledge and ability to learn new systems quickly.
- A clean criminal record is a prerequisite for this position.
What We Offer
- Newly renovated offices with sea views in the center of Torrevieja.
- A dynamic and supportive work environment with experienced colleagues.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A rotating schedule to ensure work-life balance.
- Competitive compensation package.
About Us
Viking is a leading provider of roadside assistance services, dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our customers, and we are committed to providing a supportive and inclusive work environment.
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