Customer Experience Specialist

hace 22 horas


Valencia, Valencia, España Helloprint A tiempo completo

About HelloPrint: We are a dynamic and entrepreneurial e-commerce company, certified as a Great Place To Work. Our team is diverse with 34 nationalities, and our average age is 30 years old. We offer a unique culture, challenges, and opportunities to grow and Design Yourself.

We're looking for individuals who can help us deliver an exceptional customer experience and make a difference in our community.

Job Overview: As a Customer Experience Specialist, you will be the first point of contact for our customers via phone, email, and chat. You will provide proactive assistance to find the right product and service, ensuring our customers receive a WOW service.

Responsibilities:

  • Provide excellent customer service via phone, email, and chat.
  • Help customers find the right product and service.
  • Proactively assist customers online and offline.

Requirements:
  • English Proficiency (C1-C2)
  • Bachelor's degree or equivalent.
  • Super customer-friendly attitude and enjoyment while interacting with customers.
  • Dynamic and flexible personality.
  • Team player and great addition to our amazing team.
  • Solution-oriented mindset and creative problem-solving skills.
  • Experience in Customer Service is a plus.

Benefits:
  • Average salary: €25,000-€35,000 per year, depending on experience.
  • Relocation support for those moving to Valencia.
  • Free Spanish classes.
  • Attractive discounts on Urban Sports Club.
  • Breakfast, lunch, and healthy snacks are provided.
  • Bueno Bootcamp and regular events.

Grow with us, and discover our culture by joining our team today

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