Customer Experience Specialist

hace 23 horas


Valencia, Valencia, España Helloprint A tiempo completo

Experience the thrill of a new career in Valencia, Spain. As a Customer Experience Specialist at Helloprint, you will play a vital role in delivering exceptional service to our clients from around the world.

About Helloprint

Helloprint is the leading marketplace for customized print products. We connect local production with a global audience of creative entrepreneurs, SMBs, and e-commerce companies, reducing costs, speeding up delivery, and minimizing our carbon footprint.

Salary & Benefits

We offer a competitive salary, estimated to be around €23,000 per year, based on the average cost of living in Valencia and industry standards. Additionally, we provide attractive discounts on Urban Sports Club, free Spanish classes, and a comprehensive benefits package.

Job Description

As a Customer Experience Specialist, your primary responsibilities will include:

  • Providing WOW service to our customers via phone, email, and chat
  • Helping customers find the right product and service by proactively assisting them online and offline
  • Practicing our core value: 'Think like a customer'
Requirements

To succeed in this role, you must:

  • Be fluent in Dutch, both verbally and written
  • Be pursuing a bachelor's or master's degree and have a valid University agreement
  • Be available for a minimum period of 20 weeks
  • Have experience in Customer Service (a plus)
Benefits & Perks

We believe in creating a work environment that fosters growth, development, and happiness. As a member of our team, you can expect:

  • A unique culture and challenges at a fast-growing e-commerce company
  • A dynamic, entrepreneurial, and international environment
  • A great community of like-minded young professionals
  • Opportunities to grow and Design Yourself in a fast-paced learning curve
  • Support with Spanish administration processes and relocation

Welcome to Helloprint, where you can Design Yourself. We're excited to learn more about you



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