Customer Experience Ambassador

hace 1 día


Valencia, Valencia, España Helloprint A tiempo completo
Unlock a New Career Abroad

We are seeking a highly skilled Customer Experience Specialist to join our dynamic team in Valencia, Spain. This is an exciting opportunity to work with a fast-growing e-commerce company and contribute to delivering exceptional customer service.

About the Role

You will be the first point of contact for our customers via phone, email, and chat, providing proactive support to help them find the right products and services. Your goal will be to provide servicewith a smile and embody our core value: 'Think like a customer'. We are looking for someone who is passionate about helping customers, has excellent communication skills, and can work effectively in a dynamic environment.

Requirements

To succeed in this role, you will need:

  • A professional level of English and Dutch, both verbally and written;
  • A Bachelor degree or academic level;
  • A super customer-friendly attitude and enjoyment while being in touch with customers;
  • A dynamic and flexible personality;
  • A real team player and a great addition to our amazing team;
  • Solution-oriented mindset and problem-solving skills;

Please note that experience in Customer Service or Adobe InDesign skills is a plus, but not required.

What We Offer

In return for your expertise and enthusiasm, we offer:

  • An attractive salary range of €28,000 - €38,000 per year, depending on experience;
  • Free Spanish classes to enhance your language skills;
  • Attractive discounts on Urban Sports Club to enjoy a variety of sports;
  • Breakfast and lunch provided; and
  • The opportunity to grow and develop within a dynamic and entrepreneurial environment.

We are committed to creating a positive and inclusive work environment that supports your personal and professional growth.

About HelloPrint

HelloPrint is a Great Place To Work -Certified company, known for its unique culture and challenges at a fast-growing e-commerce company. Our team is made up of 100+ colleagues from all around the world, and we offer a range of benefits to support your well-being and career development.



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