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Customer Experience Ambassador in a Dynamic E-commerce Environment
hace 1 mes
We are seeking a Customer Experience Specialist to join our team in Valencia. As a Customer Experience Specialist, you will be the first point of contact for our customers via phone, email, and chat.
Key Responsibilities:
- You will help customers find the right product and service by proactively assisting them online and offline;
- You will provide exceptional customer service with a smile and practice our core value: 'Think like a customer';
What We're Looking For
- Fluency in Dutch, both verbally and written;
- A bachelor's or master's degree and a University agreement;
- Availability for a minimum period of 20 weeks;
- Experience in Customer Service is a plus;
- Solution-oriented mindset and excellent problem-solving skills;
- Dynamic and flexible personality;
- Willingness to relocate or already based in Valencia.
Our Culture
Helloprint is Great Place To Work-Certified. Our unique culture offers challenges at a fast-growing e-commerce company in a dynamic, entrepreneurial, and international environment (34 nationalities & average age of 30).
We offer a great community of like-minded young professionals in Valencia, opportunities to grow, and to Design Yourself in a fast-paced learning curve.
Benefits
- HelloPrint's unique culture and challenges;
- A dynamic, entrepreneurial, and international environment;
- Free Spanish classes;
- Attractive discounts on Urban Sports Club;
- Breakfast, lunch, and healthy snacks are on us.
Estimated Salary: €25,000 - €35,000 per year, depending on experience. If you're up for the challenge, we'd love to hear from you.
