Customer Experience Expert in Valencia

hace 2 días


Valencia, Valencia, España Helloprint A tiempo completo
About HelloPrint

Are you ready to embark on a once-in-a-lifetime adventure in the vibrant city of Valencia? At HelloPrint, we're on a mission to revolutionize the e-commerce industry with our exceptional customer service. As a Customer Experience Specialist, you'll be part of a dynamic team that's passionate about delivering world-class experiences to our customers.

What We Offer
  • A competitive salary of €35,000 per year, reflecting the high standard of living in Valencia.
Job Description

As a Customer Experience Specialist, your primary role will be to provide top-notch support to our customers via phone, email, and chat. You'll be the first point of contact for our clients, helping them find the perfect product and service by proactively offering assistance online and offline. Your excellent communication skills, both written and verbal, will ensure that our customers receive the best possible service with a smile.

Required Skills and Qualifications
  • Native-level English and Dutch proficiency (both spoken and written)
  • Bachelor's degree or equivalent
  • Superb customer-friendly attitude and enthusiasm for interacting with customers
  • Dynamic and flexible personality
  • Team player with a passion for collaboration
  • Solution-oriented mindset and creative problem-solving skills
  • Experience in Customer Service or Adobe InDesign is a plus
Benefits
  • Relocation assistance or being already based in Valencia
  • Opportunity to work with a diverse team from 34 nationalities
  • Dynamic and entrepreneurial environment
  • Free Spanish classes
  • Attractive discounts on Urban Sports Club
  • Breakfast, lunch, and healthy snacks are provided
Why Choose HelloPrint?

HelloPrint is certified as a Great Place To Work. Our unique culture and challenges at a fast-growing e-commerce company offer a chance to grow and design yourself in a fast-paced learning curve. With a focus on employee well-being, we provide free bi-weekly Bueno Bootcamp, attractive discounts on Urban Sports Club, and more.



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