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Customer Experience Expert
hace 2 meses
We are seeking a highly skilled Customer Experience Expert to join our team in Valencia, Spain.
About the RoleThis is a full-time position offering a competitive base salary of $45,000 per year.
Key Responsibilities- Provide exceptional customer service to B2B clients via phone, email, and chat platforms
- Collaborate with colleagues to improve customer experience through innovative solutions and process enhancements
- Utilize cutting-edge technology and AI integrations to drive results
- Manage payment inquiries and handle customer queries with precision
- Develop and implement strategies to enhance customer journey and satisfaction
- Native-level German and fluent English language proficiency
- Minimum 1 year of customer service experience
- Excellent communication and problem-solving skills
- Able to think creatively and develop innovative solutions
- Technical background an advantage
- Participation in Spanish and mindfulness classes
- Friday evening drinks and fitness bootcamps
- International working environment with diverse nationalities
- Free lunch and breakfast at the office
To apply for this exciting opportunity, visit our career page: https://www.careers-page.com/toptalent-2