German B2B Customer Experience Professional
hace 17 horas
About German-World, Inc.
We are a leading Outsourcing/BPO company looking to recruit a skilled German-speaking B2B Customer Experience Specialist to join our team in Valencia and support a new fintech scale-up project. This role offers an exciting opportunity to take on more responsibility over project design and make a significant impact on customer experience.
Job Description:
As a German B2B Customer Experience Specialist, you will be responsible for:
- Supporting B2B customers over the phone, email, and chat
- Communicating with customers to find the best solution to their problem
- Constantly brainstorming with colleagues to improve the Customer Experience; troubleshooting, innovation, and change management are part of the daily business
- Using the latest technology and AI integrations and becoming an expert in this field
- Controlling and handling payment inquiries from sellers and buyers through various client platforms
- Flagging and escalating customer queries and coming up with suitable solutions
- Mapping and improving business processes to enhance customer journey and satisfaction
Requirements:
To succeed in this role, you should have:
- A native level of German and fluent English
- Customer service is in your DNA, and you have some experience already
- An interest in innovation (think chatbot-integrations)
- You are proactive and solution-oriented
- You can think outside the box to always find a solution for the customer
- A technical background is an advantage
- You are proficient with computers and can type at lightning speed
The Offer:
We offer:
- A competitive salary of $45,000 - $55,000 per year
- Spanish and mindfulness classes
- Fitness bootcamps to stay fit and active
- A dynamic international working environment with 20+ nationalities
- An amazing adventure in one of Europe's most beautiful cities
- Working in a close-knit and start-up team
- Free lunch and breakfast at the office
- A progressive company culture
About Us:
At German-World, Inc., we value innovation, teamwork, and customer satisfaction. If you're passionate about delivering exceptional customer experiences and are eager to grow professionally, we'd love to hear from you
-
German B2B Customer Experience Innovator
hace 3 semanas
Valencia, Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout Wibit Consulting & ServicesWe are excited to collaborate with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B customer experience specialist to their Valencia offices to support a growing fintech scale-up project.This role offers the unique opportunity to shape the customer experience project design and bring your...
-
German B2B Customer Experience Expert for Fintech Scale-up
hace 4 semanas
Valencia, Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completoWibit Consulting & Services (Wibitcs) invites applications for a German-speaking B2B Customer Experience Specialist to support a growing fintech scale-up project in Valencia, Spain.About the RoleThis is an exciting opportunity to shape the customer experience project design and bring innovative ideas to life. As a key member of our team, you will be the...
-
Customer Experience Professional: German Language Expert
hace 4 semanas
Valencia, Valencia, España The Learning Experience #221 A tiempo completo**Job Overview:**The Learning Experience #221 is seeking a highly skilled Customer Experience Specialist to join our team in Valencia, Spain. This full-time position requires excellent communication skills and the ability to provide exceptional customer service.**Estimated Salary:** €40,000 - €60,000 per annum, depending on experience.**Key...
-
B2B Customer Experience Specialist @ E-Commerce In Print
hace 4 semanas
Valencia, Valencia, España Wewow A tiempo completoAbout the Role:As a B2B Customer Experience Specialist at Wewow, you will be the first point of contact for our customers, guiding them through inquiries, solving problems, and offering valuable advice. Your ability to empathize and communicate effectively will ensure a top-notch customer experience. From answering product questions to resolving complaints...
-
Customer Experience Professional
hace 4 semanas
Valencia, Valencia, España Helloprint A tiempo completoAbout UsHelloprint is a dynamic and entrepreneurial e-commerce company with a unique culture and challenging environment.Job OverviewWe are seeking a Customer Experience Professional to join our German-speaking team in Valencia, Spain. As a WOW service ambassador, you will be the first point of contact for our customers via phone, email, and...
-
German Sales Professional
hace 4 semanas
Valencia, Valencia, España Cross Border Talents A tiempo completoSales Development: Identify and pursue new sales opportunities through proactive outreach and relationship building.Customer Engagement: Establish and maintain long-term, trusting relationships with prospects to understand their needs and qualify leads effectively.Goal Achievement: Work towards personal and team sales targets, demonstrating a strong...
-
Global B2B Customer Solutions Expert
hace 17 horas
Valencia, Valencia, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is partnering with a leading outsourcing company to recruit a German-speaking Global B2B Customer Solutions Expert for their offices in Valencia, Spain. This role offers a unique opportunity to take on more responsibility in project design and work on a new fintech scale-up project.**Job Overview:**This exciting position involves...
-
Valencia, Valencia, España Multilingual Jobs Worldwide A tiempo completoWe are looking for a German-speaking Customer Experience specialist to join our team at a Fintech startup in Valencia.The ideal candidate will have a native level of German and fluent English, as well as experience in customer service and a passion for innovation.The role involves supporting B2B customers over the phone, email, and chat, as well as...
-
Customer Experience Manager
hace 3 semanas
Valencia, Valencia, España The Learning Experience #221 A tiempo completoThe Learning Experience #221 is seeking a highly skilled Customer Experience Manager to join their team in Spain. As a key member of the customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Job Description:This full-time position involves working Monday to Sunday, with flexible...
-
Customer Experience Specialist
hace 3 semanas
Valencia, Valencia, España Blu Selection A tiempo completoJob DescriptionWe are seeking a talented Fintech Client Support Professional to join our team at Blu Selection in Valencia, Spain. As a key member of our client-facing department, you will play a vital role in delivering exceptional customer service and support to our B2B clients.About the RoleYour primary responsibilities will include:Serving as the main...
-
Fintech Customer Experience Professional
hace 4 semanas
Valencia, Valencia, España weWow A tiempo completoWe are seeking a highly skilled Fintech Customer Experience Professional to join our dynamic team at weWow in Valencia, Spain.About the RoleThis exciting opportunity allows you to thrive in a fast-paced scale-up environment, collaborating with renowned brands and passionate professionals. As a key member of our international community, you will drive...
-
Customer Experience Expert for B2B Fintech Scale-up
hace 4 semanas
Valencia, Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout the RoleWe are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project.Key Responsibilities:Be the first point of contact for B2B customers via phone, email, and chat, providing tailored solutions to meet...
-
Customer Experience Liaison
hace 4 semanas
Valencia, Valencia, España The Learning Experience #221 A tiempo completoJob Title: Customer Experience LiaisonIn The Learning Experience #221, we're committed to delivering exceptional customer experiences. As a Customer Experience Liaison, you'll play a vital role in achieving this goal. Your primary responsibility will be to communicate with customers through various channels, including phone, email, chat, and social media....
-
Valencia, Valencia, España Multilingual Jobs Worldwide A tiempo completoRole Highlights:Support B2B Customers with a native-level German and fluent English in a dynamic team environment.Key Responsibilities:Communicate with Customers to find the best solution to their problem.Brainstorm with Colleagues to improve the Customer Experience.Troubleshoot and Innovate in a fast-paced, tech-driven environment.Manage Payment Inquiries...
-
Customer Experience Associate
hace 4 semanas
Valencia, Valencia, España Personalbüro U. Herrmann A tiempo completoJob DescriptionWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at Personalbüro U. Herrmann.OverviewThis is a fantastic opportunity for a native German speaker to work with a dynamic and creative team, providing exceptional customer experiences and driving business growth.ResponsibilitiesCommunicate...
-
Elevate Customer Experience in Fintech
hace 7 días
Valencia, Valencia, España Wewow A tiempo completoWe are a fintech startup innovating rapidly in online payments. Our goal is to deliver the world's best customer service, and we're looking for German-speaking CX specialists who can make an impact from day one.Job DescriptionWe are responsible for supporting B2B customers over phone, email, and chat, communicating with customers to find solutions to their...
-
Customer Experience Expert
hace 4 semanas
Valencia, Valencia, España TOPTALENT A tiempo completoUnlock Your Potential in Customer ExperienceWe are seeking a highly skilled Customer Experience Expert to join our team in Valencia, Spain.About the RoleThis is a full-time position offering a competitive base salary of $45,000 per year.Key ResponsibilitiesProvide exceptional customer service to B2B clients via phone, email, and chat platformsCollaborate...
-
Customer Experience Innovation Lead
hace 3 semanas
Valencia, Valencia, España David Kennedy Recruitment A tiempo completoA German-speaking Customer Experience Specialist is required to join our client's offices in Valencia, Spain, and support a new fintech scale-up project. This role offers the opportunity to take on more responsibility for project design.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat channelsCollaborate with customers to...
-
Dutch Speaking Customer Experience Professional
hace 4 días
Valencia, Valencia, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is proud to partner with a leading Outsourcing/BPO company seeking a highly skilled Dutch-speaking customer experience professional to join their brand-new team in Valencia, Spain. The ideal candidate will have excellent Dutch (C2) language skills and a strong C1 English level. As a customer experience specialist, you will be...
-
Valencia, Valencia, España David Kennedy Recruitment A tiempo completoKey ResponsibilitiesOur global recruitment agency, David Kennedy Recruitment, is working with a leading Outsourcing/BPO company to find a highly skilled Customer Experience Specialist fluent in German.The ideal candidate will communicate effectively with customers through various channels, showcasing exceptional communication skills and personalizing every...