Customer Experience Professional

hace 10 horas


Valencia, Valencia, España Helloprint A tiempo completo
About Us

Helloprint is a dynamic and entrepreneurial e-commerce company with a unique culture and challenging environment.

Job Overview

We are seeking a Customer Experience Professional to join our German-speaking team in Valencia, Spain. As a WOW service ambassador, you will be the first point of contact for our customers via phone, email, and chat.

Responsibilities
  • You will help customers find the right product and service by proactively assisting them online and offline.
  • You will provide exceptional service with a smile, practicing our core value: Think like a customer.
Requirements
  • A professional level of English and German, both verbally and written.
  • A Bachelor's degree or academic level.
  • A super customer-friendly attitude and enjoyment while interacting with customers.
  • A dynamic and flexible personality.
  • A real team player and a great addition to our amazing team.
  • Solution-oriented mindset and excel in problem-solving in a creative way.
  • Experience in Customer Service or Adobe InDesign skills is a plus.
  • Willingness to relocate or already based in Valencia.
Salary and Benefits

We offer a competitive salary, estimated to be around €35,000 - €45,000 per year, depending on experience. Additionally, you will enjoy a range of benefits, including:

  • Free Spanish classes.
  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever.
  • Breakfast and lunch are on us.
  • Become part of our Growth Program, with plenty of job opportunities.
  • Free bi-weekly Bueno Bootcamp.
Why HelloPrint?

HelloPrint is Great Place To Work-certified, offering a unique culture and challenges at a fast-growing e-commerce company. You will be part of a dynamic, international environment with 34 nationalities and an average age of 30. We support you with Spanish administration processes and relocation. Enjoy the best events, Friday drinks, and free Spanish classes. Take advantage of attractive discounts on Urban Sports Club and a free Bueno Bootcamp. Have breakfast, lunch, and healthy snacks on us. Enough to keep you going all day.



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