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Southern Cluster Commercial Operations Director
hace 1 mes
This position will lead the commercial operations function for a cluster of markets, implementing Sales Training & Sales Force Effectiveness processes and plans. Key responsibilities include managing Sales Force onboarding, supporting Sales Capability Champions, and designing and developing plans for Sales Academy.
- Lead Commercial Operations Management strategy and direct all commercial operations activities.
- Manage Sales Force onboarding framework across all BU's.
- Support Sales Capability Champions and create learning curriculum in Galderma's LMS environment.
- Design and develop plans and lead projects for Sales Academy.
- Define and develop processes and procedures to coach and prepare Sales Capability Champions / Sales Trainers / Head of Sales from the markets across different business units.
- Be responsible for driving and implementing business strategy for cluster of markets.
- Implement Sales Training & Sales Force Effectiveness processes and plans related to planning, developing, and delivering training programs that enable the organization's sales force to maximize its sales potential.
- Support cluster markets with CRM, Data Analytics, Segmentation and Targeting, Incentive Compensation and Sales Training & Sales Force Effectiveness plans across all 3 business units.
- Track sales performance and support cluster BU heads in implementing business strategies.
- Collaborate with team to promote sales excellence through various means, including metrics management, analyses of sales results, customer segmentation and targeting and coaching.
Requirements:
- Strong background in a similar position, managing large & complex projects.
- Capability of managing a team and train them / define a strategy for the development of the team.
- Effective experience in CRM, Data Analytics, Sales Force, etc.
- Experience in tracking sales performance and supporting cluster BU heads in implementing business strategies.
- Experience in global environment.
- Product launch background.
