Senior Commercial Operations Manager, Southern Europe

hace 2 días

Barcelona, Barcelona, España Mygwork A tiempo completo

About the Role:

This is a 12-month secondment opportunity with Diageo, a leading premium drinks company. As Senior Commercial Operations Manager, Southern Europe, you will report to the Head of Business Effectiveness and be responsible for enabling efficient and effective sales operations in the Southern Europe Market.

You will collaborate with commercial teams to deliver the Annual Operating Plan (AOP) from top-line sales and gross margin perspective. Your key responsibilities will include:

  • Leading all aspects of the utilization of CRM systems (EDGE, Intouch, Comarch) to improve customer interactions, sales tracking, and data-driven decision-making.
  • Establishing and supervising Execution KPIs for Commercial teams and setting them up in the commercial systems (EDGE, Trax, Comarch).
  • Ensuring the integration of execution as a core component of business decision-making, connecting execution with performance.
  • Continuously assessing and improving commercial operations processes, including sales strategies, workflows, and reporting mechanisms, to streamline operations and drive efficiency.
  • Ensuring the timely and accurate collection, consistency, analysis, and reporting of data from CRM tools to provide insight for decision-making and effective management of the commercial teams.

About You:

To be successful in this role, you will have a Bachelor's degree in Business, Marketing, or a related field, and around 10 years of experience in sales management, commercial operations, or related roles in the beverages or consumer goods industry.

You will have strong leadership abilities with a successful track record of developing high-performing teams, in-depth knowledge of CRM systems, data analysis, and sales operations management, and excellent analytical and critical thinking skills with a data-driven approach to decision-making.

Working with Us:

Diageo is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community. We value diversity and believe that it is essential for our business to thrive. We offer a highly competitive and flexible rewards and benefits package, including modern work-life balance policies and wellbeing activities, a contributory pension scheme, and a birthday off.

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