Customer Support Professional for Boutique Fitness Platform

hace 1 semana


Barcelona, Barcelona, España Bsport A tiempo completo

About bsport: We are a cutting-edge platform that combines boutique fitness and advanced technology. Our platform empowers our partners to streamline operations, boost commercial success, and grow their businesses.

We have achieved significant milestones since our launch in 2019:
- Built a community of over 7 million users
- Finalized the biggest Series B this year
- Grown our team to more than 160 employees
- Continuing to grow as the #1 tech partner for boutique studios in Europe and worldwide

About the Role: As a Customer Care Specialist at bsport, you will be the voice of our brand, providing exceptional support to our valued partners across international markets. This role involves building relationships, empowering customers, and ensuring they get the most out of our platform through friendly, proactive, and solutions-oriented interactions.

Your Impact:

  • Assist customers: Respond promptly and professionally to customer inquiries via Intercom, providing friendly, solutions-focused support to resolve issues effectively.
  • Product Knowledge: Resolve issues efficiently, leveraging in-depth product knowledge.
  • Documentation and collaboration: Collaborate with cross-functional teams and stakeholders to ensure a seamless customer experience, maintain thorough records of interactions, and continuously improve our services.

You Would Be a Great Fit If You Have:
  • Proficiency in French as your primary language and fluency in English (other languages are a plus).
  • Excellent communication skills and a customer-centric mindset.
  • Prior experience in customer support or a similar role (experience with Intercom or similar customer support platforms is a plus).
  • Strong multitasking skills, effective prioritization, and adaptability in a dynamic environment.

Benefits: Our benefits package is thoughtfully crafted to ensure you feel valued, supported, and empowered. We offer attractive compensation, including a competitive base salary ($60,000 - $80,000 per annum), performance-based bonuses, and equity options. Plus, we're continuously enhancing our offerings with exciting new perks.

Career Growth and Development: Fast-track your career growth with personalized development and training opportunities. At bsport, we believe in nurturing talent and helping our team members reach their full potential.

Join Our Team: If you're excited about this role and want to be part of a dynamic team that's shaping the future of boutique fitness, apply now

  • Barcelona, Barcelona, España Bsport A tiempo completo

    Company OverviewBsport is a pioneering all-in-one platform that revolutionizes the boutique fitness industry by combining cutting-edge technology with a personalized approach. Our mission is to empower studios and partners to streamline their operations, enhance customer satisfaction, and drive commercial success.Job DescriptionWe are seeking a highly...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    About bsport: We are a pioneering all-in-one platform that combines boutique fitness with cutting-edge technology, empowering our partners to streamline operations and achieve commercial success. Since our launch in 2019, we have made significant strides: • Built a community of over 7 million users • Finalizing a big Series B funding round this year ...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    About bsportAt bsport, we're revolutionizing the boutique fitness industry with our innovative platform. As a Customer Care Specialist, you'll play a vital role in delivering exceptional support to our valued partners across international markets.Your Impact:As a key member of our team, you'll be responsible for providing friendly, proactive, and...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    We are bsport, the innovative platform combining boutique fitness and cutting-edge technology. Our mission is to revolutionize the fitness industry by providing a seamless experience for clients and their customers.About UsSince our launch in 2019, we have achieved significant milestones, including:Building a community of over 7 million usersFunding the...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    Company OverviewWe are bsport, the all-in-one platform combining boutique fitness and advanced technology. Our platform helps partners manage bookings, payroll, marketing, and more to streamline operations and boost commercial success.About UsSince launching in 2019, we have achieved:Built a community of over 7 million usersFinalized the biggest Series B...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    Our company, bsport, is a pioneering platform that combines boutique fitness and advanced technology to revolutionize the industry. About UsBsport has achieved remarkable milestones since its launch in 2019. Our community boasts over 7 million users, and we're on the cusp of finalizing a Series B funding round this year. With a team exceeding 160 employees,...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    Company Overview: bsport is a pioneering platform that converges boutique fitness with cutting-edge technology, offering comprehensive solutions for its partners to streamline operations and enhance commercial success.Since its inception in 2019, bsport has achieved significant milestones, including building a community of over 7 million users, securing the...

  • Senior Sales Professional

    hace 4 semanas


    Barcelona, Barcelona, España Bsport A tiempo completo

    **About Us**We are bsport, the leading all-in-one platform combining boutique fitness and advanced technology. Our innovative solution helps our partners manage bookings, payroll, marketing, and more to streamline operations and boost their commercial success.Since our launch in 2019, we have achieved significant milestones:- Built a community of over 7...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    We are bsport, a pioneering all-in-one platform that revolutionizes boutique fitness operations. Our innovative approach combines cutting-edge technology with personalized support to help our partners thrive.About UsSince our launch in 2019, we have achieved remarkable milestones:Built a community of over 7 million usersClosed a significant Series B funding...

  • Sales Account Executive

    hace 4 semanas


    Barcelona, Barcelona, España Bsport A tiempo completo

    About bsportWe are bsport, a cutting-edge platform revolutionizing boutique fitness and technology. Our innovative solution empowers our partners to streamline operations, boost commercial success, and provide an exceptional user experience. Since our inception in 2019, we've achieved remarkable milestones: Established a community of over 7 million...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    About UsBsport is a dynamic platform that brings together boutique fitness and cutting-edge technology. Our mission is to provide a seamless experience for our partners, helping them manage their operations and achieve commercial success.We've made significant strides since our launch in 2019: Built a community of over 3 million users Finalised a Series A...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    We are bsport, a pioneering platform that merges cutting-edge technology with boutique fitness. Our mission is to empower our partners by streamlining their operations and driving commercial success.Since our inception in 2019, we have achieved remarkable milestones:We've built a vibrant community of over 7 million usersFinalised a Series A funding round of...


  • Barcelona, Barcelona, España Babel Profiles S.L A tiempo completo

    We are excited to offer an outstanding opportunity for a highly skilled Customer Experience Specialist to join our team in Barcelona, Spain. As the primary point of contact for customers across Europe, you will be responsible for delivering exceptional service and support via phone, email, and chat.Job DescriptionThis role requires a strong emphasis on...


  • Barcelona, Barcelona, España Amadeus A tiempo completo

    About the Role:As a Customer Support Professional at Amadeus, you will play a key part in delivering exceptional customer experiences to our global clients in the hospitality industry. Your main responsibilities will be to provide timely and effective support, technical assistance, and follow-up on customer requests. Additionally, you will be responsible for...


  • Barcelona, Barcelona, España Bsport A tiempo completo

    We are bsport, a pioneering platform that combines boutique fitness and advanced technology to revolutionize the industry. With a strong presence in Europe and beyond, we offer our partners a comprehensive suite of tools to streamline their operations and boost commercial success.Since our launch in 2019, we've achieved remarkable milestones: built a...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you passionate about delivering exceptional customer experiences in a dynamic and fashion-forward environment? Do you thrive in a team-oriented setting where collaboration and adaptability are key? If so, we invite you to explore this exciting opportunity as a Customer Support Professional for the Fashion Industry with Blu Selection in Barcelona,...


  • Barcelona, Barcelona, España Van Ons A tiempo completo

    Company OverviewVan Ons is a dynamic and friendly internet agency in Amsterdam, offering a unique work environment where every day brings new challenges and opportunities to grow. As a member of our Support Team, you will be the point of contact for our customers, supporting them in various activities related to managing their websites.SalaryWe offer a good...


  • Barcelona, Barcelona, España Dow Jones & Co. A tiempo completo

    Job DescriptionWe are seeking a highly skilled Customer Service Associate to join our team in BARCELONA, Spain. The ideal candidate will have a passion for delivering exceptional customer experiences and possess excellent communication skills in German and English.About the RoleThis is an exciting opportunity to work with Dow Jones & Co., a leading provider...


  • Barcelona, Barcelona, España Recruit4Work Sl A tiempo completo

    Job OverviewAt Recruit4Work Sl, we're seeking an exceptional Customer Service Professional for International Support to join our dynamic team in Barcelona, Spain. As a key member of our support unit, you will play a vital role in delivering top-notch customer service and ensuring seamless interactions with clients worldwide.Key ResponsibilitiesProvide...


  • Barcelona, Barcelona, España AXA Group A tiempo completo

    AXA Group, a world leader in insurance and asset management, is seeking an experienced Customer Support Professional to join our team.The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively interact with customers from diverse backgrounds. A strong ability to empathize and provide solutions to complex...