Customer Service Professional for International Support

hace 21 horas


Barcelona, Barcelona, España Recruit4Work Sl A tiempo completo
Job Overview

At Recruit4Work Sl, we're seeking an exceptional Customer Service Professional for International Support to join our dynamic team in Barcelona, Spain. As a key member of our support unit, you will play a vital role in delivering top-notch customer service and ensuring seamless interactions with clients worldwide.

Key Responsibilities
  • Provide comprehensive support to customers through various communication channels, including phone, chat, and email
  • Assist customers with installations, configuration, and troubleshooting of their terminals or online payment solutions
  • Maintain strong relationships with customers by actively listening to their concerns and resolving issues promptly
Requirements
  • Fluent Danish language skills (Level C2)
  • Working proficiency in English
  • Experience in a call centre environment
  • Strong communication, social, and conflict resolution skills
Benefits
  • Paid training program to ensure your success in the role
  • Free Spanish lessons once a week to enhance your language skills
  • A unique and atmospheric work environment that encourages teamwork and collaboration
  • Market-based basic salary with potential bonuses
  • Comprehensive employee benefits, including meal cards, transport cards, and private insurance
  • Four company outings per year to foster team spirit and camaraderie
  • Free fruit and coffee to keep you energized throughout the day
Estimated Salary Range:

€ 25,000 - € 35,000 per annum, depending on experience and qualifications



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