Customer Success Representative

hace 4 semanas


Barcelona, Barcelona, España Bsport A tiempo completo

About bsport

At bsport, we're revolutionizing the boutique fitness industry with our innovative platform. As a Customer Care Specialist, you'll play a vital role in delivering exceptional support to our valued partners across international markets.

Your Impact:
As a key member of our team, you'll be responsible for providing friendly, proactive, and solutions-oriented interactions with customers via Intercom and email. Your goal will be to resolve issues efficiently, leveraging in-depth product knowledge and collaborating with cross-functional teams to ensure a seamless customer experience.

Requirements:
• Proficiency in French as your primary language and fluency in English (other languages are a plus)
• Excellent communication skills and a customer-centric mindset
• Prior experience in customer support or a similar role (experience with Intercom or similar customer support platforms is a plus)
• Strong multitasking skills, effective prioritization, and adaptability in a dynamic environment

Benefits:
We offer a competitive salary range of €30,000 - €40,000 per annum, depending on experience, along with ample career growth opportunities through continuous learning and mentorship. Our benefits package is designed to ensure you feel valued, supported, and empowered to excel in your role.



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