Customer Service Sales Representative
hace 1 mes
We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. As a Customer Service Sales Representative in our fashion team, you will be part of our team of game-changers who are powering the brands of the future. We believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
Key Responsibilities:
- Take incoming customer calls and solve users' demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
We're looking for a talented and motivated individual who is passionate about delivering exceptional customer experiences and has a natural talent to help others. If you have a proficient or bilingual level of Russian and advanced level of English, minimum of 1-year relevant experience in fashion retail or retail, knowledge of sales techniques, and are customer-driven, motivated to work in sales, opportunistic in creating sales leads, we'd love to hear from you.
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
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