Customer Success Ambassador for EMEA Territories
hace 2 días
Company Overview
Nutanix is a cutting-edge technology company with a strong presence in the EMEA region. Our innovative approach to software solutions has made us a leader in the industry.
About the Role
We are seeking an experienced Customer Success Representative to join our team in Barcelona, Spain. The successful candidate will be responsible for driving revenue growth and enhancing customer satisfaction across Switzerland and Austria territories.
Job Description
As a Customer Success Representative, you will be the primary point of contact for our customers in the designated territories. Your key responsibilities will include:
- Maximizing customer success through proactive engagement and support;
- Attaining a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates;
- Maintaining timely and accurate records of all customer interactions and data;
- Acting as the customer's advocate engaging other departments within Nutanix when necessary and ensuring successful resolution;
- Maintaining a high level of daily activity including customer and internal calls, meetings, and customer research.
Required Skills and Qualifications
To be successful in this role, you will need to possess the following skills and qualifications:
- Experience in high-tech customer-facing roles such as Customer Success or Sales;
- Fluency in German and English, with French being a strong asset;
- Experience working with software subscription customers;
- A proven track record of overachieving in a sales metrics-driven environment;
- Knowledge of data centre technologies such as virtualization, storage, servers, security, Cloud, and networking would be desirable.
Estimated Salary Range
The estimated salary range for this position is between €55,000 - €70,000 per annum, depending on experience and qualifications.
About the Team
You will be part of a dynamic and diverse team located in Barcelona, dedicated to driving customer satisfaction and fostering long-term relationships with clients. Our culture emphasizes collaboration, flexibility, and a shared commitment to ensuring that customers achieve their business objectives through the effective use of Nutanix's platforms.
What You'll Bring
This role offers a unique opportunity to grow your career in a rapidly evolving industry. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.
-
Customer Success Ambassador for Belgian Market
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout QontoWe are a fast-paced, growth-oriented company that's revolutionizing the banking industry. Our mission is to make day-to-day banking easier for SMEs and freelancers thanks to our innovative online business account. We're passionate about creating a product with both impact and a great user experience.**Our Journey**: Founded in 2017, Qonto has...
-
Customer Success Growth Ambassador
hace 2 días
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the Role We are seeking a highly motivated Customer Success Growth Ambassador to join our team at SiteMinder. As a trusted advisor, you will work closely with our customers to help them achieve their business goals and maximise their revenue.Your Responsibilities - Be a key point of contact for our customers, providing expert guidance and support to...
-
Customer Success Ambassador
hace 4 semanas
Barcelona, Barcelona, España Landbot A tiempo completoLandbot is a leading no-code chatbot builder that empowers businesses to convert leads, capture data, and personalize customer journeys in real-time. As a key member of our Success team, you will play a pivotal role in ensuring our customers achieve their goals by leveraging Landbot's innovative platform.About the RoleWe are seeking a highly skilled Customer...
-
Customer Success Strategist
hace 3 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Strategist to join our team in EMEA. This role is responsible for driving customer success and adoption of Autodesk solutions, working closely with customers, sales teams, and internal stakeholders.
-
Technical Sales Ambassador EMEA
hace 4 semanas
Barcelona, Barcelona, España Dassault Systèmes A tiempo completoAbout Dassault SystèmesDassault Systèmes, 'The 3DEXPERIENCE Company', empowers the creation of sustainable innovations that harmonize product, nature, and life. Our mission is to encourage people to shape the world we live in.Job Title: Technical Sales Ambassador EMEAWe are hiring a Technical Sales Ambassador to be part of our EMEA Hub organization based...
-
Lead Commercial Sales Director for EMEA
hace 2 días
Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completo**Job Overview**We are seeking a seasoned sales leader to head our commercial sales team in EMEA. As Lead Commercial Sales Director for EMEA, you will be responsible for building and managing a high-performing team of 6-10 sales professionals, each covering their own region within the area.**Key Responsibilities:**Develop your sales team by providing regular...
-
Dutch Customer Service Ambassador
hace 2 días
Barcelona, Barcelona, España Nordsabroad A tiempo completoNordsabroad Job Offer">Job Overview:">We are looking for a skilled Dutch Customer Service Ambassador to join our team at Nordsabroad. As the first point of contact for clients, you will be responsible for handling inquiries, technical complaints, and questions related to online banking and phone apps. Your primary goal will be to provide end-to-end solutions...
-
Customer Service Ambassador
hace 1 mes
Barcelona, Barcelona, España Toptalent A tiempo completoJob Title: Customer Service AmbassadorJob Description:We are seeking a highly skilled Customer Service Ambassador to join our team at Toptalent. As a Customer Service Ambassador, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met.Key Responsibilities:Handle customer inquiries via various...
-
Driving Customer Success in Midmarket EMEA
hace 4 semanas
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoAt Autodesk, we're seeking a highly skilled People Manager to lead our Customer Success team in the Midmarket EMEA region. This role is responsible for driving success in the onboarding and adoption stages of our customers, ensuring they derive maximum value from our solutions.Job OverviewThe ideal candidate will have a proven track record in customer-facing...
-
Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España Tripadvisor A tiempo completoCustomer Service AmbassadorAt TheFork, we believe that people truly make the difference. We're looking for a Customer Service Ambassador to join our team in Barcelona. As a key member of our customer-facing team, you'll be responsible for providing exceptional support to our customers via phone, email, and chat.Key Responsibilities:Answer incoming requests...
-
Customer Service Ambassador for International Travellers
hace 4 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoImagine being part of a dynamic team that connects international travellers with their dream destinations. As a Customer Service Ambassador, you will be the face of our prestigious travel company, ensuring every customer has an unforgettable experience.About the RoleThis exciting opportunity is perfect for someone who is passionate about delivering...
-
Barcelona, Barcelona, España Ecovadis A tiempo completo**About Us**EcoVadis is a pioneering provider of business sustainability ratings, empowering companies to drive positive change. Our mission is to guide businesses towards a sustainable future.We are seeking an exceptional Customer Success Coordinator to join our team in Barcelona. As a key member of our customer success team, you will play a crucial role in...
-
Sales Ambassador for German-Speaking Customer Experience
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoAbout Teleperformance SpainWe are a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.Our goal is to make...
-
Customer Success Strategist
hace 2 días
Barcelona, Barcelona, España Veriff A tiempo completoAbout the RoleWe are seeking an experienced Customer Success Strategist to join our EMEA Account Management Team with a focus on global clients within the Middle East and European regions. As a key member of our team, you will be responsible for working directly with key stakeholders ranging from developers to executives to ensure that clients get the most...
-
Global Customer Experience Ambassador
hace 5 días
Barcelona, Barcelona, España Blu Selection A tiempo completoUnlock a world of opportunities as a Global Customer Experience Ambassador in our thriving international company. With a focus on delivering exceptional customer service, you'll be part of a dynamic team that's making waves globally. Whether you're driven by personal growth, career advancement, or cultural immersion, this role has something for...
-
Customer Service Ambassador
hace 4 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoAre you passionate about delivering exceptional guest experiences? We are seeking a highly motivated and friendly individual to join our team as a Customer Service Ambassador at Purobeach.The ideal candidate will be responsible for creating a warm and welcoming atmosphere, ensuring that every guest feels valued and cared for. As a Customer Service...
-
Customer Service Ambassador for E-commerce
hace 2 días
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoSeeking a motivated and customer-focused representative to join our team at Teleperformance Spain. As a Customer Service Ambassador, you will be the first point of contact for our clients, providing exceptional support and guidance throughout their online experience.We are looking for an individual with excellent communication skills, both in English and...
-
Barcelona, Barcelona, España Initiate International A tiempo completoInternational Client Service Representative OpportunityWe are seeking a highly skilled Customer Service Luxury Ambassador to join our team at Initiate International in Cape Town, South Africa. As a Danish speaking Customer Service Luxury Ambassador, you will be responsible for delivering exceptional customer service to our international client base.Job...
-
Customer Service Ambassador for International Travel Company
hace 3 semanas
Barcelona, Barcelona, España Recruit4. Work A tiempo completoWe are seeking a highly skilled Customer Service Ambassador to join our team at Recruit4. Work in Barcelona, Spain.About the RoleThis is an exciting opportunity to work with a prestigious travel company, providing exceptional customer service and support to international travellers.The ideal candidate will possess excellent communication and problem-solving...
-
Experience Designer for Customer Success
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoCompany OverviewAutodesk is a global leader in designing and making software that helps innovators, designers, builders, and creators turn their ideas into reality.Our customer success offerings & practice team works with our product, marketing, sales, digital experience, and customer success teams to create new ways of delivering success experiences for our...