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Travel Customer Service Representative for Booking.com Partners

hace 1 mes


Barcelona, Barcelona, España Ttec A tiempo completo
About TTEC

We're a business that's all about making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.

Job Description

We're looking for a Travel Customer Service Representative to join our team in Athens, Greece. As a representative, you'll work with our partners at Booking.com to provide exceptional customer service and resolve issues before escalating them.

Your day will be filled with answering incoming communications from customers, conducting research to provide answers, and being the first point of contact for our partners. You'll use your knowledge of our products and services to ensure accurate and complete information is provided to customers.

Requirements
  • Fluency in English and Greek
  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Computer savvy
What We Offer

We offer a competitive salary of around €23,000 per year, depending on experience. Our benefits include 25 days of annual leave, excellent premises for training and employee engagement activities, and opportunities for career growth and learning.

As a representative, you'll have the chance to make new friends within our community and grow your career in a dynamic and family-friendly atmosphere. You'll report to a Team Lead and contribute to the success of the customer experience and the overall success of the team.