Customer Experience Ambassador for Global Travel Brands

hace 17 horas


Barcelona, Barcelona, España Ttec A tiempo completo

About TTEC

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Ttec is a leading provider of customer experience solutions, with a mission to make customers happy. We've helped iconic and disruptive brands build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology since 1982.

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Job Summary

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We're seeking a highly motivated Customer Experience Ambassador to join our team in Athens, Greece. As a French-English Travel Customer Service representative, you'll be responsible for providing exceptional customer experiences while working on behalf of Booking.com.

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Key Responsibilities

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Answer incoming communications from customers, conduct research to provide answers, and resolve issues quickly and efficiently. Collaborate with colleagues to achieve team goals and contribute to the success of the customer experience.

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Requirements

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To succeed in this role, you'll need:

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  • ">
  • Fluency in French and English">
  • 6 months or more of customer service experience">
  • High school diploma or equivalent">
  • Product knowledge and computer skills">
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What We Offer

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As a valued member of our team, you can expect:

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  • ">
  • A competitive salary of €30,000 per annum">
  • 25 days annual leave per year">
  • Relocation assistance">
  • A dynamic, family-friendly work environment">
  • Opportunities for career growth and development">
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About Your Role

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You'll have the chance to make a real impact on customer satisfaction while building your skills and knowledge as a brand ambassador for our client's iconic brand. Our training program will equip you with the expertise needed to excel in this role.

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Why Join Us?

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Ttec offers a unique opportunity to work with global travel brands, develop your skills, and grow your career in a supportive and inclusive environment.



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