Global Travel Experience Coordinator

hace 3 días


Barcelona, Barcelona, España Exoticca A tiempo completo
Company Overview

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our commitment to creating life milestones drives our innovative approach to delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

Salary

We offer a competitive compensation package in line with job responsibilities and experience, including flexible compensation management for diet, transportation, private health insurance with Cobee, and more. Our estimated salary range is €50,000 - €70,000 per year.

Job Description

We are seeking a skilled Global Travel Experience Coordinator to manage our Travel Operations team, increasing customer satisfaction, loyalty, and retention. As a leader, you will be responsible for ensuring standards for productivity and quality are achieved, managing individual and team performance expectations and goals, monitoring real-time KPIs, and serving as a point of contact for escalated internal issues.

Your role will involve engaging the team into a 7-star service, focused on customer loyalty and satisfaction, through daily supervision, reporting, and monitoring of KPIs. You will also provide individual coaching feedback sessions to improve customer satisfaction and work closely with the Travel Operations Management Team on new project-related tasks, such as GDS implementation.

Required Skills and Qualifications
  • At least 2 years of people management experience
  • Excellent leadership and interpersonal skills
  • Multitasking ability and customer-focus mindset
  • Outstanding written and verbal communication skills
  • Fluent English level
  • Deep knowledge of Amadeus / GDS, particularly in operations and implementation
  • Experience working with DMCs required
Benefits

We offer a hybrid work model with offices in Barcelona city, a permanent contract from the start, travel packages at reduced prices, unlimited coffee, language lessons, quarterly teamwork activities, global biannual parties, and much more.



  • Barcelona, Barcelona, España Go See This World A tiempo completo

    Go See This World is seeking a skilled Global Travel Experience Coordinator to join our dynamic team. Salary: $45,000 - $60,000 per year. As a Global Travel Experience Coordinator with Go See This World, you will be responsible for managing and coordinating travel itineraries for clients from around the world. Your primary goal will be to ensure seamless and...


  • Barcelona, Barcelona, España Booking With Brooke A tiempo completo

    Company OverviewBooking With Brooke is a leading travel agency dedicated to providing exceptional customer service and unforgettable travel experiences. Our team is passionate about helping others explore the world, and we're seeking a skilled Travel Experience Coordinator to join our ranks.


  • Barcelona, Barcelona, España Expedia Group A tiempo completo

    About the RoleWe are seeking a Travel Experience Coordinator to join our team at Expedia Group. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences for our B2B travel-related services.ResponsibilitiesResolve customer inquiries efficiently through various channels (voice, chat, email) to...


  • Barcelona, Barcelona, España Garilos Travel A tiempo completo

    Job Opportunity:Are you passionate about creating unforgettable travel experiences? We're seeking a skilled Remote Vacation Planner and Coordinator to join our team at Garilos Travel.This role offers a unique chance to develop your skills in travel planning, marketing, and sales while working with a reputable and award-winning agency.Competitive Commission...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    We are seeking an experienced and passionate Travel Experience Coordinator to join our team at Exoticca, a leading online travel agency.Key Responsibilities:Schedule InformationMonday to Friday 09:00h - 18:00hProvide pre-departure customer support by answering incoming calls and emails, providing destination and trip information, helping with visas and...


  • Barcelona, Barcelona, España Garilos Travel A tiempo completo

    At Garilos Travel, we're seeking a skilled Remote Vacation Planner and Coordinator to join our team. As a key member of our organization, you'll be responsible for creating unique travel experiences for our clients.Key responsibilities include direct client interaction, travel and itinerary management, and marketing and social media skills development. If...


  • Barcelona, Barcelona, España Thunes A tiempo completo

    About the Role: We are seeking a highly organized and detail-oriented Global Workplace Manager and Travel Coordinator to join our team at Thunes. This individual will be responsible for managing travel arrangements, coordinating workplace experiences, and supporting office operations across Europe.


  • Barcelona, Barcelona, España Matthews International A tiempo completo

    Matthews International is a leading global packaging and brand experience company. We are seeking an experienced Global Brand Experience Coordinator to join our team in Barcelona.About the RoleWe are recruiting for a Senior Artwork Coordinator/Project Manager to join our Danone team in Barcelona. As a Global Brand Experience Coordinator, you will act as a...


  • Barcelona, Barcelona, España Erika4Travel A tiempo completo

    Unlock a world of possibilities as a Global Travel Experience Planner with Erika4Travel, where flexibility meets limitless earning potential. With no prior experience necessary and comprehensive training provided, this role is perfect for travel enthusiasts eager to launch their career in global travel planning.Our flexible virtual business opportunity...


  • Barcelona, Barcelona, España Verychic Travel A tiempo completo

    **Role Summary**We are seeking a highly motivated and organized Business Development Coordinator to join our team at VeryChic Travel. As a Business Development Coordinator, you will play a crucial role in developing and implementing sales strategies to increase revenue and expand our customer base.**About the Role**The Business Development Coordinator will...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Job DescriptionAchieve excellence as a GDS Specialist at Exoticca's Flight Operations team, where you will contribute to delivering best-value trips and creating unforgettable travel experiences.Key Responsibilities:Support travel operations teams with daily tasks and handle Travel Operations tasks (flights changes, cancellations requests, refunds...

  • Travel Coordinator

    hace 4 semanas


    Barcelona, Barcelona, España Go See This World A tiempo completo

    Job Title: Travel CoordinatorThis opportunity with Go See This World allows you to leverage your organizational skills and passion for event planning to work remotely as a Travel Coordinator. In this role, you will be responsible for booking event venues and arranging travel for clients. This position offers a unique chance to work independently and...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Job Title: Senior Travel Operations CoordinatorAbout the Role:We are seeking a highly skilled Senior Travel Operations Coordinator to join our team at Exoticca. As a Senior Travel Operations Coordinator, you will be responsible for managing our Travel Operations team, ensuring high standards of productivity and quality, and providing exceptional customer...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    At Exoticca Travel Co, we are looking for highly motivated and driven individuals to join our Sales team as a Global Travel Consultant. As a key member of our team, you will be responsible for providing exceptional customer service and creating unforgettable travel experiences for our clients.Company OverviewExoticca is a dynamic and multicultural company...


  • Barcelona, Barcelona, España World Explorer Travel A tiempo completo

    Are you passionate about creating unforgettable travel experiences? World Explorer Travel invites you to become a key player in our team, specializing in seamless and stress-free travel planning. As a Travel Specialist, you will have the opportunity to craft personalized journeys for our clients.Key Responsibilities:Travel Planning & Organization: Assist...


  • Barcelona, Barcelona, España Barcelona Supercomputing Center A tiempo completo

    We are seeking a highly skilled Travel Management Coordinator to join our team at the Barcelona Supercomputing Center. This is a temporary position lasting approximately 6 months, offering a competitive salary commensurate with qualifications and experience.The successful candidate will be responsible for providing excellent service and assistance to...


  • Barcelona, Barcelona, España Garilos Travel A tiempo completo

    About Garilos TravelWe are a renowned travel agency with over 70 years of experience, providing exceptional services to our clients. Our team is passionate about creating unforgettable travel experiences.


  • Barcelona, Barcelona, España 3E Luxury Services A tiempo completo

    Job Title: Travel Agent CoordinatorAbout the Role:We are seeking a highly motivated and organized Travel Agent Coordinator to join our team at 3E Luxury Services. As a key member of our team, you will be responsible for guiding day tours in Barcelona/Catalonia, designing and managing new services and tours, and providing exceptional customer care.Key...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Unlock a World of Travel OpportunitiesWe're seeking an experienced Customer Service Agent to join our team as 'Customer Success Agent' at Exoticca, one of the fastest-growing travel companies. You'll be helping customers before and during their trips to deliver exceptional customer service.Key Responsibilities:Schedule Information: Monday to Friday 09:00h -...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Company OverviewWe are Exoticca Travel Co, a dynamic and multicultural team in a moment of international expansion. Our mission is to provide our clients with the possibility of getting to know the most beautiful and stimulating places on the planet.Job DescriptionAs a Customer Success Agent, you will be responsible for providing exceptional service to all...