Customer Service Ambassador for European Markets
hace 14 horas
We are seeking a highly skilled Customer Service Ambassador to join our team in Barcelona, Spain. As a key member of our customer service department, you will be responsible for providing exceptional support to our European customers via email, telephone, and chat.
About the RoleThis is a full-time position (40 hours per week) that offers the opportunity to work with a dynamic and rapidly growing organization. You will be part of a diverse team that values open communication, teamwork, and a friendly atmosphere.
Key Responsibilities- Provide excellent customer service to European customers via multiple communication channels
- Master multiple languages, including English, Swedish, German, French, Spanish, Italian, Portuguese, and Greek
- Work closely with colleagues to resolve customer inquiries and provide solutions
- Accurately register customer data and agreements in our CRM system
- Participate in training programs to enhance technical knowledge of lighting products
- Strong language skills in multiple languages, including fluency in English
- Excellent communication and problem-solving skills
- Previous experience as a customer service representative
- Ability to work well in a team environment and adapt to changing situations
- Able to multitask and prioritize tasks effectively
We offer a competitive salary package, which includes a base salary of €35,000 - €45,000 per annum, depending on experience. In addition, we provide 25 vacation days, compensation for travel expenses, and a solid pension plan. Our office is located in the heart of Barcelona, offering a vibrant and inspiring work environment.
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