Customer Service Ambassador for European Travel Company

hace 2 semanas


Barcelona, Barcelona, España Job Squad A tiempo completo

At Job Squad, we're passionate about helping individuals transition to a life abroad. As a customer service ambassador for our prestigious travel company, you'll play a pivotal role in delivering exceptional experiences to international travelers. Based in Copenhagen, Denmark, and Sliema, Malta, our team specializes in recruiting Scandinavians, Dutch, German, and Finnish professionals for various positions across Europe.

The Role

Job Summary

As a customer support advisor, you will be responsible for understanding and addressing customer needs, ensuring seamless communication between travelers and accommodation suppliers worldwide. Your tasks will include:

  • Clarifying inquiries regarding services, payments, and technical requirements via email and phone
  • Providing accurate information and following established processes

You'll thrive in this role if you possess:

  • Native Danish language skills and advanced English proficiency
  • Excellent written and spoken communication skills
  • User-friendly PC skills, including Office 365 and CRM Database
  • A problem-solving mentality and a positive, motivated mindset
  • A goal-oriented work approach and an open mind to changing priorities

We offer:

  • An estimated salary of €35,000 - €50,000 per year, based on experience
  • Development opportunities within the company
  • Bi-weekly contests with prizes
  • Free group activities, such as running and beach volleyball
  • Wellness and resilience program for mental and physical health
  • Health insurance discount
  • Free fitness membership
  • Performance bonuses

Why Join Us?

At Job Squad, we prioritize employee well-being and growth. Our comprehensive benefits package is designed to support your success and provide a comfortable work-life balance. If you're a driven professional looking to make a meaningful impact in the travel industry, we invite you to explore this exciting opportunity.



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