Customer Service Ambassador for Travel Industry

hace 1 semana


Barcelona, Barcelona, España Ttec A tiempo completo

About TTEC
We're passionate about making customers happy. At TTEC, we deliver award-winning customer experience solutions that drive business growth and customer loyalty.

Job Description:
In this exciting role as a Customer Service Ambassador, you'll be the face of our company, providing exceptional service to clients across the globe. You'll work with a dynamic team to resolve customer issues, answer queries, and provide accurate information using our state-of-the-art tools and processes.

Your Responsibilities:

  • Answer incoming communications from customers in a timely and professional manner.
  • Conduct research to provide accurate answers and resolutions to customer issues.
  • Be the first point of contact for our partners, resolving basic questions and queries related to modifications, rates, and availability.
  • Provide excellent partner service and a positive experience.

What We Offer:
You'll enjoy a competitive salary range of $25,000 - $35,000 per year, depending on your experience and qualifications. Our comprehensive benefits package includes 25 days of annual leave, relocation assistance, and opportunities for career growth and development. As a valued member of our team, you'll have access to training programs, mentorship, and a supportive work environment. We're proud to offer a diverse and community-minded organization where you can grow your career and make a real impact.

Requirements:
To succeed in this role, you'll need to be fluent in Romanian and English, have a high school diploma or equivalent, and at least 6 months of customer service experience. You should be computer savvy, able to recognize and apply product knowledge, and reside in or be able to relocate to Athens, Greece. If you're passionate about delivering exceptional customer experiences and growing your career in a dynamic environment, we encourage you to apply.



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