Customer Service Ambassador

hace 16 horas


Barcelona, Barcelona, España Accor A tiempo completo
Delivering Exceptional Guest Experiences at SLS Barcelona

SLS Barcelona, a five-star urban resort, is seeking a Customer Service Ambassador to join its team. Located in the heart of Barcelona's waterfront district, our hotel offers an unparalleled level of luxury and service.

Company Overview: As a flagship property of Accor, SLS Barcelona embodies the essence of seaside glamour, indulgence, and excellence. With 471 guest rooms featuring a private terrace, our hotel boasts an array of amenities, including rooftop dining, bars, three swimming pools, a spacious ballroom, break-out rooms, a rejuvenating spa, and a state-of-the-art fitness center.

About the Role: We are looking for a proactive and customer-focused individual to provide exceptional service to our guests from arrival to departure. Key responsibilities include greeting and assisting guests, accommodating requests, informing guests about facilities and local attractions, analyzing customer feedback, and resolving issues promptly and professionally.

What We Offer: In addition to competitive salary (€25,000 - €30,000 per annum), our benefits package includes comprehensive training, opportunities for career growth, and a dynamic work environment. If you are passionate about delivering outstanding guest experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity.



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