Senior Customer Service Ambassador for Crossbeam in Greece

hace 21 horas


Barcelona, Barcelona, España Crossbeam A tiempo completo

Are you a passionate and customer-focused individual looking to take your career to the next level in beautiful Greece? At Crossbeam, we are seeking an experienced Senior Customer Service Ambassador to join our team and provide exceptional support to our clients.

Role Overview

As a Senior Customer Service Ambassador, you will be responsible for ensuring that our clients receive outstanding service and support. This includes resolving complex issues, answering questions, and providing guidance on our products and services.

Key Responsibilities
  • Provide top-notch customer service through various communication channels, including phone, email, and social media.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
  • Stay up-to-date with product knowledge and market trends to provide expert advice to customers.
Requirements

To be successful as a Senior Customer Service Ambassador, you will need:

  • Fluent English language skills (both written and spoken).
  • Excellent communication and interpersonal skills.
  • A proven track record of delivering exceptional customer service in a fast-paced environment.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
What We Offer

At Crossbeam, we offer a competitive salary package, including:

  • $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
  • Ongoing training and development opportunities to help you grow in your career.
  • The chance to work with a talented and dynamic team in a beautiful location.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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