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Customer Service Representative for Tobacco Industry

hace 2 meses


Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

Teleperformance Greece, a leading customer service company, is seeking a skilled Customer Service Representative to join our team in Greece. In this role, you will be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.

About the Role

This is an exciting opportunity to work with a global brand and provide top-notch customer experience. As a Customer Service Representative, you will be responsible for:

  • Responding to customer inquiries about JTI's products via phone calls, emails, and chats.
  • Resolving issues promptly and professionally.
  • Utilizing your problem-solving skills to turn every customer into a happy one.

We are looking for someone with excellent communication skills, fluency in Serbian, and good command of English. Previous experience as a customer support representative is an asset.

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive monthly salary of €2,500 - €3,000 (based on location and experience).
  • Two extra salaries per year.
  • Healthcare benefits and numerous other discounts.
  • Fully remunerated training by certified instructors.
  • A career path within a company of over 12,000 employees.
  • Special events, community & social responsibility initiatives, and free online Greek language courses.
  • State-of-the-art premises with great working conditions and relaxing break areas.
  • The opportunity to work for a Great Place to Work-Certified Company.

This is a fantastic chance to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.