Customer Service Representative for International Tobacco Brand

hace 2 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Your responsibilities and impact as a Customer Service Representative will be:

Job Overview

In this role, you will be in charge of providing support and advice to customers regarding our tobacco products.

  • Answering incoming queries from customers via various channels
  • Identifying issues and providing solutions to ensure customer satisfaction
  • Recording data in our CRM system
  • Providing ad-hoc support
  • Being a team player and contributing to the success of the team and project
Requirements

To succeed in this role, you should possess the following skills, qualifications, and interests:

  • A native level of German and at least a B1 level of English
  • Knowledge of the value and impact of good customer experience
  • An attentive listener with strong communication skills
  • Energetic, innovative, and proactive mindset
  • Excitement about intercultural communication and expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience
What's in it for you?

We offer a competitive compensation package, including:

  • Type of contract: yearly or 6 months, renewable
  • Working hours: full-time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM)
  • Salary conditions: €950-€1,000 gross/month (including free accommodation) or €1,300-€1,400 gross/month (excluding accommodation)

Additional benefits include reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket back to your home country (within the EU), help with paperwork, private health insurance, and language classes.

About Our Company

We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Our company is located in Lisbon and offers a range of benefits, including career opportunities in different career paths, real career growth, and a diverse international team with talents from over 80 nationalities.



  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Teleperformance Greece, a leading customer service company, is seeking a skilled Customer Service Representative to join our team in Greece. In this role, you will be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.About the RoleThis is an exciting opportunity to work...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Company OverviewAt Teleperformance Greece, we are committed to making our business innovative and sustainable while delivering exceptional customer experiences. We are part of Japan Tobacco International (JTI), the international tobacco and vaping division of Japan Tobacco Inc.Salary and BenefitsWe offer a competitive monthly salary, amounting to...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    About the RoleWe are seeking Lithuanian-speaking customer service representatives to join our team at Teleperformance Greece. As a primary point of contact for customer requests, you will represent JTI - Japan Tobacco International, one of the world's most esteemed companies in the tobacco industry.ResponsibilitiesProvide a seamless customer experience...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Company OverviewCPM International is a global company with a presence in over 30 countries. We offer multilingual support tailored to diverse markets, focusing on customer service, sales, and technical solutions worldwide.Salary: €14,923.07 gross per yearJob Description:We are looking for exceptional individuals to join our international team, immersing...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    About the Role: Teleperformance Greece is seeking a highly skilled Slovenian Customer Service Advocate to join their team, representing JTI - Japan Tobacco International. This opportunity offers an exciting chance to work for a multinational company and develop strong experience in customer service.Company Overview: By joining forces with JTI - Japan Tobacco...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Your role as a Customer Service Representative for our tobacco products will be centered around delivering exceptional support and advice to our customers.Responsibilities:Provide timely responses to customer inquiries via phone, email, and chatIdentify issues and offer solutions to meet customer needsMaintain high levels of customer satisfaction through...


  • Barcelona, Barcelona, España Initiate International A tiempo completo

    International Client Service Representative OpportunityWe are seeking a highly skilled Customer Service Luxury Ambassador to join our team at Initiate International in Cape Town, South Africa. As a Danish speaking Customer Service Luxury Ambassador, you will be responsible for delivering exceptional customer service to our international client base.Job...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Global Customer Service Representative for New Balance. This role is an exciting opportunity to work with a leading global brand, providing exceptional customer service to clients worldwide.About CPM InternationalCPM International has a strong presence in over...


  • Barcelona, Barcelona, España Marriott International A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Marriott International. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy providing exceptional service to guests.


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    OverviewWe are seeking a highly skilled and empathetic customer service representative to join our team at Teleperformance Spain. As a customer support advisor, you will be the primary point of contact for international travelers, providing exceptional service and support via email and phone.


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at CPM International. In this role, you will be working closely with consumers to answer product information requests and resolve queries in a professional and skillful manner.Your Key Responsibilities:Work collaboratively with consumers to answer product...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Job OverviewCPC International, a global leader in customer service solutions, is seeking an exceptional Customer Service Representative to join our team. As a key member of our EMEA operations, you will play a crucial role in delivering world-class support to our international clients.


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    Job TitleNew Balance Customer Support (Dutch with English) - RemoteAbout the JobWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a representative, you will be responsible for providing expert customer support to clients via phone, email, chat, and social media.About CPM...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support to cater to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide. Our inclusive workplace celebrates diversity, fostering an environment where everyone feels valued and...


  • Barcelona, Barcelona, España buscojobs España A tiempo completo

    OverviewCPC International is a renowned company based in Barcelona, offering an exciting opportunity as a Customer Service Representative. As part of our dynamic team, you will play a vital role in communicating with customers and clients.SalaryWe are pleased to offer a competitive salary of 38,000€ per annum, reflecting the skills and qualifications...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Job Title:Customer Service Representative for International TravelAbout Us:Cross Border Talents is a dynamic company that connects international travelers with accommodation suppliers worldwide. We are looking for a partner BPO company to expand our team in the travel industry and offer a multicultural and vibrant work environment.Job Summary:We are seeking...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Career Opportunities at CPM InternationalAbout UsAs a global leader in customer service and support, CPM International has established a presence in over 30 countries. Our mission is to provide exceptional multilingual support tailored to the unique needs of our diverse markets.Job DescriptionWe are seeking a highly skilled Customer Service Representative to...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Cpm International is a global company with a presence in over 30 countries, providing multilingual support tailored to diverse markets. We focus on customer service, sales, and technical solutions for clients worldwide.About the RoleWe are seeking a Senior Customer Service Representative to join our team in Barcelona, supporting the New Balance brand. The...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Lisbon, a city known for its rich cultural history and colourful urban life, is the perfect destination for your next career move. A multinational organisation with a reputation for excellence in sales and customer service solutions is seeking a talented individual to join their international team as an American Tobacco Brand Advisor.Company OverviewThe...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at CPM International. Based in Barcelona, this role offers the opportunity to work with a global client and provide exceptional customer service in multiple languages.As a Customer Service Representative, you will be responsible for delivering high-quality service to our clients,...