Customer Service Representative with Global Reach

hace 5 días


Barcelona, Barcelona, España CPM International A tiempo completo

Career Opportunities at CPM International

About Us

As a global leader in customer service and support, CPM International has established a presence in over 30 countries. Our mission is to provide exceptional multilingual support tailored to the unique needs of our diverse markets.

Job Description

We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering outstanding customer experiences through every interaction. Your key responsibilities will include:

  • Providing timely and professional assistance to customers via various channels
  • Developing and maintaining strong brand and product knowledge to deliver accurate information
  • Embracing company values and acting as a brand ambassador
Requirements

To succeed in this role, you will need:

  • A fluent level of English with excellent grammar and spelling skills
  • A high level of proficiency in either French or German
  • A genuine passion for delivering exceptional customer service
  • Previous experience in a customer-facing role or call centre environment
  • Flexibility, adaptability, and ability to multi-task
Benefits

We offer a competitive salary: £18,000 per annum, plus benefits, including:

  • Paid bank holidays and an extra day in lieu
  • Hybrid office work model
  • Training and development opportunities
  • Access to exclusive employee benefits and programs


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