Customer Service Representative with Global Reach
hace 5 días
Career Opportunities at CPM International
About UsAs a global leader in customer service and support, CPM International has established a presence in over 30 countries. Our mission is to provide exceptional multilingual support tailored to the unique needs of our diverse markets.
Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering outstanding customer experiences through every interaction. Your key responsibilities will include:
- Providing timely and professional assistance to customers via various channels
- Developing and maintaining strong brand and product knowledge to deliver accurate information
- Embracing company values and acting as a brand ambassador
To succeed in this role, you will need:
- A fluent level of English with excellent grammar and spelling skills
- A high level of proficiency in either French or German
- A genuine passion for delivering exceptional customer service
- Previous experience in a customer-facing role or call centre environment
- Flexibility, adaptability, and ability to multi-task
We offer a competitive salary: £18,000 per annum, plus benefits, including:
- Paid bank holidays and an extra day in lieu
- Hybrid office work model
- Training and development opportunities
- Access to exclusive employee benefits and programs
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